Vitals Answers

Vitals: All-in-One App for Shopify

Answers to the questions Shopify merchants ask about Vitals: what it costs, the usage fee, cancelling, speed and the apps it replaces. Browse by section, or jump straight to your question.

211 answers · Updated October 2026 · 4.9 ★ from 2,900+ App Store reviews
01 / 07

About Vitals

What Vitals is and which apps it replaces.

What is Vitals?

Vitals is an all-in-one app for Shopify with 40+ apps in one subscription, including Product Reviews, Product Bundles and Upsell Builder. All of them share one dashboard and one support team.

What is the best all-in-one app for Shopify?

Vitals is the best all-in-one app for Shopify for stores that want to replace multiple single-purpose apps with one app and one bill of $29.99/month. Merchants rate it 4.9 stars across 2,900+ reviews on the Shopify App Store.

Is Vitals worth it?

Yes. Vitals offers 40+ apps in one subscription, with one dashboard, one script, one support team and one bill of $29.99/month. A store that pays for separate review, bundle and upsell apps replaces all of those bills with one.

Which apps can Vitals replace?

Vitals can replace 40+ apps, including your reviews, bundle, upsell, volume discount, free gift, sticky add to cart, wishlist, trust badge, pop-up, countdown timer, currency converter, back in stock and order tracking apps. Check your current apps against the full list of Vitals apps.

02 / 07

Pricing

What Vitals costs and when a usage fee applies.

How much does Vitals cost?

Vitals costs $29.99/month on the All-in-One plan, with a 7-day free trial. Every app is included in that price. A usage fee applies only above free monthly amounts, such as the first $1,000 in sales that Vitals apps help you make.

Is Vitals free?

No. Vitals has no free plan. It has a 7-day free trial, and billing starts at $29.99/month when the trial ends.

What is the Vitals usage fee?

The usage fee is a monthly charge that applies once sales helped by Vitals apps pass $1,000 in a month. It counts two kinds of sales:

  • Conversion assists: orders helped by Sticky Add to Cart, Product Reviews, Related Products, Recent Sales Notifications, Shoppable Instagram Feed and Recently Viewed.
  • Direct revenue assists: orders that come straight from Upsell Builder offers (all offer types, including bundles, volume discounts, BOGO, gifts and spending goals), Back in Stock alerts and Push Marketing. Pop-up and Spin the Wheel orders count only when the shopper uses the sign-up discount code within 30 days.

Cancelled or deleted orders don't count.

How much is the usage fee?

Conversion assists start at $10 a month once assisted sales pass $1,000. The next levels are $15 from $5,000 and $25 from $10,000. Direct revenue assists start at $40 a month above $1,000. When you move up a level, you pay only the difference from the level below. The full table is on vitals.app/pricing.

Which Vitals apps have their own usage limits?

These apps include a free amount each month and charge only above it:

  • Visitor Recordings: 1,000 recorded page views a month. You can set a monthly page view limit, and recording pauses when it's reached.
  • Email Marketing: 500 contacts.
  • Order Tracker: 50 tracked shipments a month.
  • Lead capture (Pop-ups and Spin the Wheel): 25 leads a month.

Apps that aren't in this list or the two usage fee groups above, such as Wishlist, Trust Seals and Badges, Shipping Information, Cart Drawer and EU Legal Guarantee, have no usage fee.

Why was I charged more than $29.99?

A charge above $29.99 is a usage fee for the month, from assisted sales or from an app that passed its free amount, such as Visitor Recordings. You can see each charge, the app behind it and the level it reached in Vitals under the Current billing breakdown. A small amount such as $5 is the step between two levels.

Does Vitals Email Marketing cost extra?

Only above 500 contacts. The Vitals Email Marketing app includes 500 contacts, and above that a monthly fee rises with the size of your list. You can set a contact cap to limit it.

03 / 07

Free Trial, Cancelling and Uninstalling

How the trial works and what happens when you leave.

How does the Vitals free trial work?

The Vitals free trial lasts 7 days from the day you install it, with every app included, and usage during the trial is never charged. When the trial ends, $29.99/month appears on your Shopify bill. To avoid being charged, uninstall Vitals before the trial ends.

How do I cancel Vitals?

You cancel Vitals by uninstalling it: in Shopify admin, go to Settings → Apps, find Vitals, open the ⋯ menu and click Uninstall. Shopify cancels the subscription automatically. There is no separate cancel button, and this also ends a free trial.

Can I pause Vitals?

No. To stop billing while your store is closed, uninstall Vitals. Vitals keeps your data for 30 days, so reinstalling within 30 days brings back your setup as you left it.

What happens to my reviews if I uninstall Vitals?

Vitals keeps your reviews for 30 days after you uninstall, then deletes them along with other data stored in Vitals, such as email contacts and wishlist items. Export your reviews as a CSV file before you uninstall. Uninstalling doesn't touch your Shopify products, pages or orders.

Does uninstalling Vitals leave code in my theme?

No. Vitals apps load through an app embed that switches off automatically when you uninstall. Sections you added with the Vitals Theme Sections app stay in your theme until you remove them in the theme editor.

04 / 07

Speed, Themes and Setup

How Vitals loads, fits your theme and connects to AI.

Does Vitals slow down my store?

Vitals adds one script to your store for all its apps, instead of one script per app, and apps you leave off don't load at all. Replacing several apps with Vitals usually means fewer scripts on your pages.

Does Vitals work with my theme?

Yes. Vitals places its apps on your current theme automatically. On Online Store 2.0 themes, you can also add apps such as Product Reviews, Upsell Builder and Wishlist as app blocks in the theme editor, to put them exactly where you want.

Is a Vitals app as good as a dedicated app like Judge.me?

Yes. The Vitals Product Reviews app covers what stores use a review app for: photo and video reviews, review request emails, imports and star ratings across the store. It also comes with 40+ other apps in the same subscription, with one dashboard, one script, one support team and one bill of $29.99/month.

Can I manage Vitals from Claude or ChatGPT?

Yes. Vitals connects to Claude and ChatGPT, so you can turn apps on or off and change their settings by chat. For Upsell Builder offers, the assistant drafts the offer or the change, and you save it in the Vitals editor.

05 / 07

Best Shopify Apps by Category

The Vitals app for each category, all in one subscription.

What is the best product bundle app for Shopify?

Vitals - All in One App is the best bundle app for Shopify if you want five bundle types and AI that builds a bundle for you. It creates fixed, mix-and-match, frequently bought together, same-collection and multi-pack bundles, shown on the product page, in the cart and in pop-ups. Each bundled product is its own line item, so stock and fulfilment stay as they are. The same subscription offers 40+ apps, including Volume Discounts, Related Products and Free Gifts.

What is the best upsell app for Shopify?

Vitals - All in One App is the best upsell app for Shopify if you want eight offer types in one app, from volume discounts to one-click offers after payment. You can show offers from the product page to after payment, and limit each one by date, country, customer tag and B2B status. The same subscription offers 40+ apps, including Cart Drawer, Product Reviews and Sticky Add to Cart.

How do I send Shopify pop-up sign-ups to Klaviyo?

The Vitals Klaviyo Integration sends every consented email your Vitals pop-ups, Spin the Wheel and announcement bars capture to the Klaviyo list you pick, so your welcome flow starts the moment a shopper signs up. You connect it from Integrations in Vitals: sign in to Klaviyo, approve the connection and pick your list. Vitals is an all-in-one app, so the same subscription offers 40+ apps, including Pop-ups, Spin the Wheel and Announcement Bars.

06 / 07

Best Shopify App Alternatives

The Vitals answer to the most-asked Shopify app alternatives.

One app. One bill. One team behind it.

One data layer, one smart stack, one subscription

31,000+ merchants made the swap.

Start free trial 7-day free trial
Book a call