7 Best Shipway Alternatives for Shopify [2026]

Looking for a Shipway Alternative?

Shipway is a popular Shopify app for branded tracking pages, delivery updates, courier reports and post-delivery feedback.

However, several of its features need a higher plan. The estimated delivery date and SMS alerts start on Growth, and WhatsApp alerts need Enterprise.

To help you find the right alternative, we've compared the seven best Shipway app alternatives based on app type, features, customization, pricing, AI capabilities, and the number of additional apps included in the same subscription.

Since Vitals is our app and one of the alternatives, we've also highlighted its limitations.

What Is the Shipway App?

Shipway Order Tracking, which its developer also calls Shipway Experience, is a Shopify app for tracking pages, shipping notifications and delivery feedback. It lets merchants show parcels on a branded page, message customers at each courier status and compare couriers on speed.

Here's what you can do with the Shipway app:

• Branded tracking page: Show a tracking page or widget inside the store's own header and footer. An order lookup page comes with it, and an estimated delivery date is added on the Growth plan.
• Proactive notifications: Send email updates on every plan, SMS alerts on Growth and WhatsApp alerts on Enterprise. Messages include exception reasons such as a failed delivery attempt.
• Reviews and NPS: Ask for a delivery rating and collect reviews and an NPS score (Enterprise plan). It connects with Loox and Judge.me.
• Courier reports: Compare carriers on speed and return-to-origin rates. An SLA report comes with the Growth plan.
• Order sync and integrations: Write courier statuses back into the Shopify order (Enterprise plan). It also connects with Freshdesk, Zoho, Unicommerce and Shiprocket.

How Much Does the Shipway App Cost?

Prices from the Shopify App Store listing on October 22, 2026, with a 7-day free trial. Plans also limit how many shipments you can track each month.

Why Shopify Merchants Look for Shipway Alternatives

The Shipway app holds a 3.6 rating from 61 reviews. Still, some merchants switch to another app for these reasons:

• Support that goes quiet: Some merchants say support stopped replying. One low-star review describes a courier integration requested many times without a fix.
• Billing problems: Low-star reviews describe several charges in one month. Some say refunds took weeks to arrive.
• Scripts on every page: Its widget and analytics scripts load on every storefront page, not just the tracking page. A low-star review describes this.
• Features on higher plans: The estimated delivery date, SMS alerts and the SLA report need the Growth plan. WhatsApp alerts, review collection and order sync need Enterprise.

If any of these sound familiar, an all-in-one app alternative may suit your store better.

Read: The 8 Best Order Tracking Apps for Shopify in 2026

How We Compared the Shipway Alternatives

We reviewed each app's Shopify App Store listing, help docs and changelog (where available) on October 22, 2026. All ratings and review counts come from the listings on that day.

We compared the apps on:

• App type: standalone or all-in-one
• Features: tracking pages, order lookup, shipping notifications, delivery dates and dropshipping mode
• Customization: where tracking and delivery dates show, from the product page and order status page to shipping emails and the tracking page
• Pricing: plan prices, free trial length and any usage charges
• AI capabilities: AI tools and MCP support
• Additional apps: how many additional apps each one includes in the same subscription

Short Answer

Vitals - All in One App is the best Shipway alternative for most stores.

• It offers a tracking page inside your theme, a delivery date on the product page and a chat button for order questions, while the Shipway app focuses on tracking updates by email, SMS and WhatsApp
• It includes 40+ apps, such as bundles, discounts and reviews, in one subscription from $29.99/month
• It replaces multiple single-purpose apps you'd otherwise install and pay for one by one each month

What Are the Top Shipway Alternatives for Shopify in 2026?

Here's a quick overview of each app. You'll find what each one can and can't do in the reviews below.

1. Vitals - All in One App

Best for: Stores that want 40+ apps, including Order Tracker, Live Chat, Shipping Info and Email and Push Marketing, in one subscription

Rating: 4.9 (2,978 reviews) | App type: All-in-one | Free trial: 7 days | Built for Shopify: Yes

Vitals is an all-in-one Shopify app that offers order tracking plus 40+ apps under one subscription, starting at $29.99/month.

With the Vitals Order Tracker App, you can give customers a tracking page on your store, where they look up an order by order number and email or by tracking number alone. You can also copy the page link into your store navigation. Customers can check their parcel status without contacting you.

Beyond order tracking, Vitals offers live chat, review requests after delivery, delivery dates on product pages and 40+ apps in one subscription, so you don't have to install and pay for each app separately.

Key features:

• A tracking page that opens inside your theme, at your-store.com/a/page/track-order
• Status updates pulled from 1,000+ couriers worldwide
• Order lookup by order number and email
• Tracking-number search that also finds parcels shipped before setup
• A Track your order link in Shopify's shipping confirmation email, added with one snippet
• Four timeline steps, info received through delivered
• Each carrier scan shown with date, status and place
• The carrier's estimated delivery date, shown when the carrier gives a reliable one
• Dropshipping mode that hides the carrier name and every update's location
• A Needs attention filter for delivery exceptions and stalled tracking
• Product page delivery date range and cut-off countdown, through Vitals Shipping Info App

Pros:

• Delivery dates on the product page before the order and on the tracking page after it
• Shoppers stay on your own domain to check a parcel
• Analytics for average delivery time and the share of parcels delivered on time
• 40+ apps for one monthly price. Little Dresser moved its single-purpose apps onto a single Vitals plan

Cons:

• Sends no shipping emails, SMS or WhatsApp messages of its own
• Some regional carriers can't be tracked
• Tracking page styling comes from your theme alone, without its own colour or layout options

Pricing:

Prices from vitals.app/pricing on October 31, 2026, with a 7-day free trial and no metered fees on any plan.

Read: The 7 Best Estimated Delivery Date Apps for Shopify in 2026

2. Tracktor Order Tracking

Best for: Stores whose orders spend days being printed, packed or made before they ship

Rating: 4.7 (154 reviews) | App type: Standalone | Free trial: 14 days | Built for Shopify: Yes

Tracktor Order Tracking is a Shopify app from ShopPad for tracking pages on your own domain, with 1,900+ carriers mapped. Its biggest strength is custom statuses for the days between payment and dispatch, such as printing or packing. Customers see their order moving before it ships, so the wait raises fewer questions. It's a strong choice if your products are made to order.

Key features:

• In-store tracking page on every plan
• Lookup by email, phone number or tracking number
• Redirects for tracking links on the order status page and in shipping emails
• Estimated delivery for USPS, UPS and DHL parcels (Growth plan)
• Location swaps for dropshipped orders (Growth plan)
• Statuses for the production stage (Essential plan)
• Product picks on the tracking page (Essential plan)

Pros:

• Production-stage statuses before a parcel ships
• Phone number lookup as well as email and tracking number
• A 14-day free trial and the Built for Shopify badge

Cons:

• Focuses on tracking after checkout
• Sends notifications through Shopify's own email and SMS templates
• Custom statuses wait until the Essential plan

Pricing:

Prices from the Shopify App Store listing on October 22, 2026, with a 14-day free trial. Each extra order costs $0.05.

3. AfterShip Order Tracking

Best for: Stores whose buyers want an AI-predicted arrival day before checkout and texts after it

Rating: 4.6 (1,504 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: Yes

AfterShip Order Tracking is a Shopify app for tracking 1,100+ carriers and messaging customers by email and SMS. What sets it apart is an AI-predicted delivery date on product and checkout pages, on the Premium plan. Shoppers see a likely arrival day before they pay, so the date can help them decide. Pick it if a firm arrival date matters to your buyers.

Key features:

• Carrier detection and a branded tracking page (Essentials plan)
• Email and SMS shipping updates (Essentials plan)
• Masking for carrier names and locations (Essentials plan)
• Apple Wallet passes on all plans
• Own-domain tracking page (Premium plan)
• Arrival days forecast by AI for product, checkout and tracking pages (Premium plan)
• AI product picks and full analytics (Premium plan)
• Post-purchase MCP that works with Claude and other assistants

Pros:

• An arrival date shown before the order
• Text updates on its entry paid plan
• Klaviyo, Gorgias and Attentive integrations
• An MCP connection described in its help docs

Cons:

• Focuses on tracking, with returns in a separate AfterShip Returns app
• Own domain, AI dates, API and webhooks need Premium
• Some low-star reviews describe trouble cancelling and charges merchants didn't expect

Pricing:

Prices from the Shopify App Store listing on October 22, 2026, with a 7-day free trial. Extra shipments cost $0.08 on Essentials and $0.12 on Premium.

4. Postship ‑ Free Order Tracking

Best for: US stores that hand every parcel to FedEx, UPS or USPS

Rating: No reviews yet | App type: Standalone | Free trial: Free plan | Built for Shopify: Yes

Postship ‑ Free Order Tracking is a newer Shopify app from Shiprocket for FedEx, UPS and USPS tracking. Where it stands out is a tracking page that also carries product picks, promotional banners and your Instagram feed. Shoppers checking a parcel can find something else to buy, so the page does more than report a status. It suits small US stores that want a simple page at a low price.

Key features:

• A branded tracking page
• Email updates as the parcel moves
• Banners and product picks on the tracking page
• Instagram photos on the tracking page
• Text alerts and message analytics (Premium plan)

Pros:

• A low monthly price for a branded page with email updates
• Built for Shopify

Cons:

• No App Store reviews to judge it by yet
• Handles FedEx, UPS and USPS only
• Lists no delivery date or dropshipping mode

Pricing:

Prices from the Shopify App Store listing on October 22, 2026. Extra shipments cost $0.05 on Essential and $0.08 on Premium.

5. TrackingMore Order Tracking

Best for: Dropshippers who place supplier orders through DSers or CJ Dropshipping

Rating: 4.4 (377 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: No

TrackingMore Order Tracking is a Shopify app for importing shipments and detecting carriers automatically. It's strongest on dropshipping, with DSers and CJ Dropshipping connections and masking for words that reveal a supplier. Supplier orders reach the tracking page without manual entry, so you don't copy tracking numbers by hand. It also shows a delivery date on every plan. It works well for stores that ship from overseas warehouses.

Key features:

• Shipment sync with carrier detection
• A delivery date on the tracking page and before purchase
• Dropshipping mode on all plans
• Masking for words that reveal a supplier (Basic plan)
• Email notices with a discount upsell (Basic plan)
• Klaviyo, PayPal, Gorgias and Slack integrations (Pro plan)
• Delivery surveys and carrier analytics (Pro plan)

Pros:

• A delivery date before checkout
• DSers and CJ Dropshipping integrations
• A Klaviyo connection on the Pro plan

Cons:

• Focuses on tracking pages and shipping emails
• Klaviyo and PayPal need the Pro plan
• Lists no SMS or WhatsApp notifications
• No Built for Shopify badge

Pricing:

Prices from the Shopify App Store listing on October 22, 2026, with a 7-day free trial. Each extra order costs $0.05.

6. Track123 Order Tracking

Best for: Stores whose customers check a parcel on a map, in their account or in Apple Wallet

Rating: 4.9 (1,752 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: Yes

Track123 Order Tracking is a Shopify app that puts tracking on a map, on the order status page and in customer accounts. The main draw is how many places a customer can check a parcel. Its map page, the order status page, account pages and Apple Wallet all show the same status, so customers don't have to hunt for a link. If your customers check on their orders often, it's a good fit.

Key features:

• Map tracking pages with branding and several languages
• Tracking widgets for the order status page and account pages
• Dropshipping mode that hides origin details
• Tailored shipping notifications (Growth plan)
• Apple Wallet tracking (Growth plan)
• PayPal and Stripe sync and custom statuses (Growth plan)
• AI product picks and delivery time estimates (Advanced plan)
• A remote MCP server for Track123 data

Pros:

• Tracking in customer accounts and on the order status page
• MCP support in its developer docs

Cons:

• Focuses on tracking after the order ships
• Advanced plan required for delivery estimates, Klaviyo and branding removal
• No SMS or WhatsApp alerts on its listing

Pricing:

Prices from the Shopify App Store listing on October 22, 2026, with a 7-day free trial. Each extra order costs $0.05.

7. 17TRACK Order Tracking

Best for: Stores whose overseas parcels pass through several couriers before delivery

Rating: 4.9 (4,504 reviews) | App type: Standalone | Free trial: Free plan | Built for Shopify: Yes

17TRACK Order Tracking is a Shopify app for tracking pages and email updates, with 3,300+ carriers on its listing. The headline feature is that carrier list, the longest in this article. A parcel that moves from a supplier's courier to a local one stays trackable, so cross-border orders can be followed all the way. Its dropshipping mode hides Chinese origin details in one click. It's made for stores whose parcels cross borders.

Key features:

• A branded tracking page and lookup page
• 3,300+ carriers
• One-click dropshipping mode
• Email notifications and Shopify shipping status emails (Basic plan)
• Delivery estimates and multilingual pages (Pro plan)
• AI product picks on the tracking page (Pro plan)
• Transit time, on-time and exception reports (Premium plan)

Pros:

• The widest carrier list in this comparison
• PayPal tracking sync on every plan
• Shipping protection shoppers can add at checkout
• A 4.9 rating from 4,504 reviews, the most here

Cons:

• Focuses on tracking, with returns in a separate 17RETURNS app
• Email is the only notification channel it lists

Pricing:

Prices from the Shopify App Store listing on October 22, 2026, with a free plan.

How Many Apps Each Option Replaces

Every app you install can add its own code to your storefront, and that code affects load time. The table below shows how many separate apps each option replaces, based on our count.

Here's what each option replaces:

• Vitals - All in One App: 40+ apps, including an order tracking app, a delivery date app, a live chat app, a back-in-stock app and a product reviews app
• Tracktor Order Tracking: a tracking app and an app for pre-shipment production updates
• AfterShip Order Tracking: a tracking app and a pre-checkout delivery date app
• Postship ‑ Free Order Tracking: one tracking app
• TrackingMore Order Tracking: a tracking app and a product page delivery date app
• Track123 Order Tracking: a tracking app plus an Apple Wallet pass app
• 17TRACK Order Tracking: a tracking app and a shipping protection app
• Shipway Order Tracking: a tracking app and an NPS survey app

Say you use the Shipway app with a delivery date app, a live chat app and a reviews app. That's four apps loading four scripts. With Vitals, you can replace all four apps with one subscription.

When Should You Stay on Shipway?

The Shipway app is still the better choice if:

• You ship with Indian couriers and want its list of 650+, including Delhivery, Bluedart, Ekart and Xpressbees
• Your customers expect order updates on WhatsApp, with messages for failed attempts and cash-on-delivery orders
• You want delivery ratings and an NPS score from the same app that tracks the parcel

On the other hand, switch to Vitals if you want a delivery date on the product page as well as a tracking page inside your theme. Live chat and a wishlist come in the same subscription too.

How to Migrate From Shipway

The Shipway app holds your message templates, delivery feedback, NPS history and any prepaid credits. Save what you want to keep before you uninstall.

1. Save your email, SMS and WhatsApp templates, plus the NPS and courier reports you want to keep
2. Turn on Vitals Order Tracker App, then set the delivery date, dropshipping mode and page texts, so the page is ready before shoppers see it
3. Replace the Shipway tracking link in your store menu with the Vitals link. Older parcels can still be found there by tracking number
4. Paste the Vitals snippet into Shopify's shipping confirmation email, so its tracking link opens your Vitals page
5. Turn on Vitals Shipping Info App on a duplicate theme, so you can check product page delivery dates before they go live
6. Keep Shopify's own shipping emails on, since Vitals sends no tracking messages. Add Vitals Live Chat App if your customers are used to reaching you on WhatsApp
7. Remove the Shipway widget and settle any remaining credits, then uninstall the Shipway app last

Where Each Shipway Feature Goes in Vitals

For example, Little Dresser traded a stack of single-purpose apps for one Vitals subscription.

Read: The Best All-in-One Apps for Shopify in 2026

Find the Best Shipway Alternative for Your Store

Vitals - All in One App is the best fit for most stores, but the right pick depends on why you're leaving the Shipway app.

• Vitals - All in One App, if you want order tracking, live chat, delivery dates on the product page, and 40+ apps in one subscription from $29.99/month
• Tracktor Order Tracking, if customers ask about orders while they're still being made
• AfterShip Order Tracking, if buyers should see a predicted arrival day before checkout and get texts after it
• Postship ‑ Free Order Tracking, if FedEx, UPS or USPS carries every parcel and a simple page will do
• TrackingMore Order Tracking, if DSers or CJ Dropshipping handles your supplier orders
• Track123 Order Tracking, if customers would rather check a map or an Apple Wallet pass than open an email
• 17TRACK Order Tracking, if your parcels change couriers on their way across borders

Frequently Asked Questions

1. What is the best Shipway alternative for Shopify?

Vitals - All in One App is the best Shipway alternative for most stores. It's the only all-in-one app here, with 40+ apps such as order tracking, product page delivery dates, live chat and reviews in one subscription. Since Vitals is our app, we've listed its limitations in its review above.

2. Why do merchants switch from Shipway?

The Shipway app focuses on tracking updates and delivery feedback. If you want delivery dates on the product page, a chat button or back-in-stock alerts, you need to install other apps. Lower-rated reviews also mention support that stops replying, several charges in one month, and refunds that took weeks to arrive.

3. How do Vitals and Shipway compare on tracking features?

Both offer a branded tracking page, order lookup and a delivery date on that page. Only the Shipway app has its own email, SMS and WhatsApp updates and NPS collection after delivery. Vitals, on the other hand, includes a delivery date on the product page, a dropshipping mode and live chat in the same subscription.

4. Can Vitals replace Shipway and other apps at the same time?

Yes, for most stores. Vitals can replace the Shipway app's tracking page, order lookup and delivery date. It can also replace separate apps for product page delivery dates, live chat and product reviews. The one exception is shipping messages by email, SMS or WhatsApp, which Vitals doesn't send.

5. How do these Shipway alternatives affect store speed?

Each app you install can add its own scripts to your storefront. That means speed depends on how many apps you have, not just which ones. Vitals - All in One App loads its tracking page, delivery dates and other apps from one script. If you use several single-purpose apps instead, each one loads its own script. We didn't speed-test these apps, so check your own pages before and after a change.

6. Which Shipway alternatives have AI features or MCP support?

Not all of them. AfterShip Order Tracking predicts delivery dates with AI, and its help center documents an MCP connection. Track123 Order Tracking offers a remote MCP server and AI product picks on its Advanced plan. 17TRACK Order Tracking picks tracking page products with AI on its Pro plan. Tracktor, Postship and TrackingMore list no AI features or MCP support, and neither does the Shipway app.

7. Which Shipway alternatives send SMS or WhatsApp updates?

Not all of them. AfterShip Order Tracking sends SMS from its Essentials plan, and Postship adds SMS on its Premium plan. Tracktor Order Tracking uses Shopify's own SMS templates. Track123, TrackingMore and 17TRACK list no SMS or WhatsApp alerts, and Vitals sends no shipping messages. None of the alternatives offers the WhatsApp alerts that the Shipway app sends on its Enterprise plan.

8. How do I migrate from Shipway to Vitals?

Save your Shipway message templates and the reports you want to keep. Check which orders are still in transit. Turn on Vitals Order Tracker App and Vitals Shipping Info App on a duplicate theme. Swap the tracking link in your menu and in Shopify's shipping email, then test a lookup. Uninstall the Shipway app last.