7 Best Shipway Alternatives for Shopify [2026]

Looking for a Shipway Alternative?

Shipway Order Tracking is a popular Shopify app for sending delivery updates by email, SMS and WhatsApp from a branded tracking page. Its delivery date appears only after the order, on the tracking page, and the app isn't Built for Shopify.

So, we compared seven alternatives on how they track parcels, when they show a delivery date, and which other parts of the store they cover. Vitals is our app, so we've noted its gaps too.

What Is Shipway Shopify App?

Shipway Order Tracking is a Shopify app for keeping customers informed between dispatch and delivery. Its developer also calls it Shipway Experience. Customers can check their order on a branded tracking page and get updates by email, SMS or WhatsApp at each courier status.

Here's what you can do with Shipway:

• Branded tracking page: Give customers a tracking page or widget in the store's own header and footer, with an order lookup page and an estimated delivery date on the Growth plan.
• Proactive notifications: Send email updates on every plan, SMS alerts on Growth and WhatsApp alerts on Enterprise, including exception reasons such as a failed delivery attempt.
• Reviews and NPS: Ask for a rating after delivery and collect reviews and an NPS score on the Enterprise plan, with Loox and Judge.me integrations.
• Courier reports: Compare carriers on speed and return-to-origin rates, with an SLA report on the Growth plan.
• Shopify order sync: Write courier statuses back into the Shopify order on Enterprise, and connect Freshdesk, Zoho, Unicommerce and Shiprocket.

Where Shipway stands out is its depth with Indian couriers. Its listing names 650+ couriers, including Delhivery, Bluedart, Ekart and Xpressbees, and its notifications cover local exceptions such as a cash-on-delivery order not being ready.

Customer reviews often thank named support agents for help during onboarding, and several mention that customers find the WhatsApp updates easy to follow.

How Much Does Shipway App Cost?

Prices from the Shopify App Store listing on Oct 22, 2026, with a 7-day free trial.

Why Shopify Merchants Look for Shipway Alternatives

Shipway Order Tracking holds a 3.6 rating from 61 reviews and isn't Built for Shopify. Still, merchants who switch away from it mention these reasons:

• Support that stops answering, including a courier integration requested many times without a fix
• Billing problems, such as several charges in one month and refunds that took weeks to arrive
• SMS and WhatsApp messages are billed by usage on top of the monthly plan
• A low-star review says its widget and analytics scripts load on every storefront page
• No delivery date before purchase and no Klaviyo integration, so the product page and email flows need other apps

Switching makes the most sense for stores that want one support team and one bill for tracking and the storefront apps around it.

Read: The 8 Best Order Tracking Apps for Shopify in 2026

How We Compared the Shipway Alternatives

We checked each app's live Shopify App Store listing, plus its help docs and changelog, where available, on the day of writing. Ratings and review counts are taken from the listings.

We compared the apps on:

• App type: standalone or all-in-one
• Core tracking features: tracking page, lookup, notifications, delivery dates and dropshipping mode
• Store areas covered: product page, cart, checkout, order status page and tracking page
• How many separate apps each one replaces
• Scripts added to the storefront and theme integration
• AI features and MCP support

Short Answer

Vitals - All in One App is the best Shipway alternative for most stores.

• It offers an estimated delivery date on the product page as well as a branded tracking page, while Shipway shows a delivery date only on its tracking page, from the Growth plan
• It includes 40+ apps, such as reviews, bundles and discounts, in one subscription of $29.99/month
• It replaces multiple single-purpose apps that you would otherwise install and pay for every month

What Are the Top Shipway Alternatives for Shopify in 2026

The table sums up who each app suits, and the entries below go into detail.

1. Vitals - All in One App

Best for: Stores that want Order Tracker, Estimated Delivery Dates, Product Reviews and Bundles plus 40+ apps in one subscription

Rating: 4.9 (2,978 reviews) | App type: All-in-one | Free trial: 7 days | Built for Shopify: Yes

Vitals is our app, and order tracking is one of the 40+ apps it offers, together with reviews, bundles and discounts, for one subscription of $29.99/month.

Vitals Order Tracker app adds a tracking page to the store, so customers can check on a parcel without visiting a courier site. Customers can find an order by order number and email, by tracking number alone, or straight from Shopify's shipping confirmation email.

Updates come from more than 1,600 couriers, and the page shows the courier's delivery date when one exists. For the question customers ask before they buy, another Vitals app, Shipping Information, can show an estimated delivery date on the product page with an order cut-off countdown, which Shipway doesn't offer.

Key features:

• A tracking page on the store's own domain with 1,600+ couriers
• Customers can find orders by order number and email, by tracking number, or from the shipping email
• Estimated delivery date and order cut-off countdown on the product page through Shipping Information
• Courier delivery date on the tracking page, which can be switched off
• Dropshipping mode that hides courier names and origin locations
• Dashboard and shipment list that flag delivery exceptions and stalled parcels

Pros:

• One support team answers for tracking, reviews and bundles, so there's no question of which developer to contact
• Delivery dates shown both before and after purchase, on one plan
• 40+ apps under one subscription (e.g., Little Dresser brought its single-purpose apps together on one Vitals plan)
• Vitals MCP connects the store to Claude and ChatGPT

Cons:

• Sends no shipping notifications by email, SMS or WhatsApp
• Works on Shopify only

Pricing:

Prices from the Vitals website on Oct 22, 2026, with a 7-day free trial. Order Tracker includes 50 tracked shipments a month, and more are billed by usage.

Read: The 7 Best Estimated Delivery Date Apps for Shopify in 2026

2. Tracktor Order Tracking

Best for: Print-on-demand and made-to-order stores with a production wait before dispatch

Rating: 4.7 (154 reviews) | App type: Standalone | Free trial: 14 days | Built for Shopify: Yes

Tracktor Order Tracking, from ShopPad, keeps customers on an in-store tracking page backed by 1,900+ mapped carriers. Its custom statuses fill the gap between payment and dispatch with steps such as printing or packing. It suits stores where most questions come before the parcel leaves.

Key features:

• A tracking page on the store's domain, included on every plan
• Order lookup by email, phone number or tracking number
• Tracking link redirects on the order status page and in shipping emails
• Delivery date estimates for USPS, UPS and DHL (Growth plan)
• Location substitutions for dropshipping (Growth plan)
• Custom statuses before shipment (Essential plan)
• Tracking page product recommendations (Essential plan)

Pros:

• Production-stage statuses that Shipway has no setting for
• Customers can look up orders by phone number as well as email and tracking number
• Built for Shopify, with a 14-day free trial

Cons:

• Covers tracking only; the product page, cart and returns each need another app
• Uses Shopify's own email and SMS templates to send notifications
• Custom statuses wait until the Essential plan

Pricing:

Prices from the Shopify App Store listing on Oct 22, 2026, with a 14-day free trial. Each extra order costs $0.05.

3. AfterShip Order Tracking

Best for: Stores that want a predicted arrival date on product and checkout pages, plus SMS updates

Rating: 4.6 (1,504 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: Yes

AfterShip Order Tracking follows parcels across 1,100+ carriers and can message customers by email and SMS. Its Premium plan uses AI to predict the delivery date and shows it on product and checkout pages before the order. It suits stores where a firm arrival date helps the sale.

Key features:

• Automatic carrier detection with a branded tracking page (Essentials plan)
• Notifications by email and SMS (Essentials plan)
• Masking for carrier names and locations (Essentials plan)
• Apple Wallet tracking on every plan
• Own-domain tracking page (Premium plan)
• AI-predicted delivery dates on product, checkout and tracking pages (Premium plan)
• Full analytics plus AI product recommendations (Premium plan)
• Post-purchase MCP that connects to Claude and other AI assistants

Pros:

• A delivery date before purchase, which Shipway doesn't offer
• SMS from its first paid plan, where Shipway starts SMS on Growth
• Klaviyo, Gorgias and Attentive integrations
• MCP support, documented in its own help center

Cons:

• Covers tracking only; storefront apps need separate installs, and returns sit in AfterShip Returns
• Own domain, AI delivery dates, API and webhooks require Premium
• Each shipment over the allowance adds an extra charge
• Low-star reviews mention unexpected charges and difficulty cancelling

Pricing:

Prices from the Shopify App Store listing on Oct 22, 2026, with a 7-day free trial. Extra shipments cost $0.08 on Essentials and $0.12 on Premium.

4. Postship ‑ Free Order Tracking

Best for: US stores whose parcels all go out with FedEx, UPS or USPS

Rating: No reviews yet | App type: Standalone | Free trial: Free plan | Built for Shopify: Yes

Postship ‑ Free Order Tracking is a newer app from Shiprocket, focused on FedEx, UPS and USPS. Its tracking page can carry product recommendations, promotional banners and the store's Instagram feed. It suits small US stores that want a basic page at a low monthly price.

Key features:

• Branded tracking page
• Email notifications
• Promotional banners and product recommendations on the tracking page
• Instagram gallery on the tracking page
• Notification analytics and SMS notifications (Premium plan)

Pros:

• A low monthly price for a branded page with email updates
• Built for Shopify, which Shipway isn't

Cons:

• With no reviews yet, there's no track record to go on
• Limited to FedEx, UPS and USPS
• Covers the tracking page only, with no delivery date or dropshipping mode listed

Pricing:

Prices from the Shopify App Store listing on Oct 22, 2026. Extra shipments cost $0.05 on Essential and $0.08 on Premium.

5. TrackingMore Order Tracking

Best for: Dropshipping stores whose supplier orders come through DSers or CJ Dropshipping

Rating: 4.4 (377 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: No

TrackingMore Order Tracking pulls in shipments automatically, detects the carrier and shows a delivery date on every plan. It connects with DSers and CJ Dropshipping, and its masking hides words and origins that would reveal a supplier. It suits stores that ship from overseas warehouses.

Key features:

• Automatic carrier detection with shipment sync
• Delivery date on the tracking page, plus a delivery date before purchase
• Dropshipping mode on all plans, plus word masking (Basic plan)
• Discount upsells and email notifications (Basic plan)
• Integrations with Klaviyo, PayPal, Slack and Gorgias (Pro plan)
• Feedback surveys and delivery performance analytics (Pro plan)

Pros:

• A pre-purchase delivery date, which Shipway doesn't list
• DSers and CJ Dropshipping integrations
• Klaviyo on the Pro plan, which Shipway doesn't integrate with

Cons:

• Tracking is all it covers; reviews, cart offers and returns need their own apps
• Klaviyo and PayPal wait until the Pro plan
• No SMS or WhatsApp notifications listed
• Not Built for Shopify

Pricing:

Prices from the Shopify App Store listing on Oct 22, 2026, with a 7-day free trial. Each extra order costs $0.05.

6. Track123 Order Tracking

Best for: Stores whose customers like to follow a parcel on a map or from Apple Wallet

Rating: 4.9 (1,752 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: Yes

Track123 Order Tracking shows the parcel's journey on a map and adds tracking widgets to the order status page and customer accounts. Customers can save a parcel to Apple Wallet and check it from their phone. It suits stores whose customers look up their orders often.

Key features:

• Tracking pages with a map view, branding and multiple languages
• Widgets on the order status page and in customer accounts
• Dropshipping mode that hides origin details
• Custom shipping notifications and Apple Wallet tracking (Growth plan)
• PayPal and Stripe sync plus custom shipping statuses (Growth plan)
• AI product recommendations and an estimated delivery time (Advanced plan)
• Remote MCP server for Track123 data

Pros:

• Tracking appears in customer accounts and on the order status page, not just on one page
• MCP support, covered in the developer documentation

Cons:

• Tracking is the only area covered; product page, cart and returns need other apps
• Delivery estimates, Klaviyo and branding removal require the Advanced plan
• No SMS or WhatsApp notifications listed

Pricing:

Prices from the Shopify App Store listing, with a 7-day free trial. Each extra order costs $0.05.

7. 17TRACK Order Tracking

Best for: Cross-border stores whose parcels change hands between many carriers

Rating: 4.9 (4,504 reviews) | App type: Standalone | Free trial: Free plan | Built for Shopify: Yes

17TRACK Order Tracking connects to 3,300+ carriers, the longest list in this article, and emails customers as the parcel moves. Its one-click dropshipping mode hides Chinese origin details. It suits stores whose parcels pass from a supplier's courier to a local one.

Setup is straightforward, according to merchant reviews.

Key features:

• Branded tracking page and lookup page, with 3,300+ carriers
• Dropshipping mode that hides origin details in one click
• Email notifications and Shopify shipping status emails (Basic plan)
• Estimated delivery date and multilingual pages (Pro plan)
• Product recommendations picked by AI on the tracking page (Pro plan)
• Analysis of transit times, on-time delivery and exceptions (Premium plan)

Pros:

• The widest carrier coverage here
• PayPal tracking sync on every plan
• Shipping protection that customers can add at checkout
• 4.9 rating from 4,504 reviews, the most in this list

Cons:

• Handles tracking only; product page, cart and returns need other apps, 17RETURNS among them
• Email is its only notification channel listed

Pricing:

Prices from the Shopify App Store listing.

How Many Apps Each Option Replaces

Each extra app can add code that loads on every page, which weighs on store speed. Here's how many separate apps each option covers, by our count.

How we counted it:

• Vitals - All in One App replaces up to 40+ single-purpose apps, first among them a tracking app, a product page delivery date app, a reviews app, a bundles app, a cart drawer and a pop-up app
• Tracktor Order Tracking replaces a tracking app and, for made-to-order stores, a separate production status app
• AfterShip Order Tracking replaces a tracking app and a delivery date app for product and checkout pages
• Postship ‑ Free Order Tracking replaces only a tracking app
• TrackingMore Order Tracking replaces a tracking app and a product page delivery date app
• Track123 Order Tracking replaces a tracking app and, where a store used one, an Apple Wallet pass app
• 17TRACK Order Tracking replaces a tracking app, plus a shipping protection app for stores that sell protection
• Shipway Order Tracking replaces a tracking app and a delivery feedback or NPS app

Shipway beside a reviews app, a delivery date app and a bundles app means four developers, four bills and four sets of storefront code. A Vitals subscription puts those jobs in one app with one bill.

When Should You Stay on Shipway

Shipway Order Tracking is still the better choice in two cases.

• Your customers in India expect order updates on WhatsApp, with exception messages for failed attempts and cash-on-delivery orders
• You want delivery ratings and an NPS score collected by the same app that tracks the parcel

Switch when you'd rather show delivery dates on the product page and keep tracking, reviews and bundles in one subscription.

How to Migrate From Shipway

Shipway holds your tracking page links, notification templates, delivery feedback and NPS history, and any prepaid credits. Plan the move before you uninstall.

1. Note your email, SMS and WhatsApp templates, and record the NPS and courier reports you want to keep
2. Switch on the Vitals Order Tracker app, choose the delivery date and dropshipping settings, and translate any page texts you need
3. Swap the Shipway tracking link in your store menu for the Vitals link, and paste the Vitals snippet into Shopify's shipping confirmation email
4. Turn on the Vitals Shipping Information app for product page delivery dates, and check it on a duplicate theme
5. Keep Shopify's own shipping emails and SMS on, since Vitals sends no tracking messages, and keep a WhatsApp app if your customers rely on those updates
6. Remove the Shipway tracking widget, use up or request a refund for remaining credits, then uninstall Shipway Order Tracking

Orders that shipped before the change can still be looked up on the Vitals page by tracking number. Shopify stores such as Little Dresser moved their single-purpose apps to one Vitals app subscription.

Read: The Best All-in-One Apps for Shopify in 2026

Find the Best Shipway Alternative for Your Store

Vitals - All in One App suits most stores, but the right pick depends on why you're moving away from Shipway.

• Vitals, if you want order tracking, estimated delivery dates, bundles, discounts and 40+ apps in one single subscription of $29.99/month
• Tracktor Order Tracking, if your orders spend days in production and customers ask about them before dispatch
• AfterShip Order Tracking, if you want an AI-predicted arrival date shown before checkout and SMS updates after
• Postship ‑ Free Order Tracking, if every parcel goes with FedEx, UPS or USPS and a basic page is enough
• TrackingMore Order Tracking, if your stock comes from overseas suppliers through DSers or CJ Dropshipping
• Track123 Order Tracking, if customers would rather check a map or an Apple Wallet pass than open an email
• 17TRACK Order Tracking, if your parcels cross borders and switch carriers on the way

Start a 7-day free trial: Install Vitals - All in One App

Frequently Asked Questions

1. What is the best Shipway alternative for Shopify?

Vitals - All in One App is the best Shipway alternative for most stores. It's the only all-in-one app that includes 40+ apps, such as order tracking, estimated delivery dates, reviews, bundles and discounts, in one subscription. Vitals is our app, so its entry lists what it doesn't do.

2. Why do merchants switch from Shipway?

Lower-rated reviews describe support that stops replying, extra charges and slow refunds. Others leave because SMS and WhatsApp cost extra on top of the plan and the app has no Klaviyo integration.

3. How do Vitals and Shipway compare on tracking features?

Both give customers a branded tracking page with order lookup and a delivery date. Shipway sends email, SMS and WhatsApp updates and collects NPS after delivery. Vitals adds a delivery date on the product page, a dropshipping mode and storefront apps in the same subscription, but sends no shipping messages.

4. Can Vitals replace Shipway and other apps at the same time?

Yes. Vitals can replace Shipway's tracking page along with separate apps for product page delivery dates, reviews, bundles, a cart drawer and pop-ups. Keep Shopify's shipping emails, or a WhatsApp app, for order updates.

5. How do these Shipway alternatives affect store speed?

Any app can add its own scripts to the storefront, so the number of apps matters as much as which ones you pick. Vitals loads Order Tracker and its other apps from a single script, while a tracker beside several single-purpose apps loads one script per app. We didn't speed-test these apps, so check your own pages before and after a change.

6. Which Shipway alternatives have AI features or MCP support?

Not all of them. Vitals, AfterShip Order Tracking and Track123 Order Tracking document MCP support. AfterShip's AI predicts delivery dates and picks products for the tracking page, while Track123 and 17TRACK use AI to recommend products on their tracking pages.

7. Which Shipway alternatives send SMS or WhatsApp updates?

Not all of them. AfterShip Order Tracking sends SMS from its Essentials plan, Postship ‑ Free Order Tracking on its Premium plan, and Tracktor Order Tracking through Shopify's own SMS templates. None of the alternatives lists WhatsApp alerts on its App Store listing, and Vitals sends no shipping messages.

8. How do I migrate from Shipway to Vitals?

Turn on Order Tracker, swap the Shipway link in your menu and Shopify's shipping email for the Vitals link, and turn on Shipping Information for product page dates. Keep Shopify's shipping emails on, test on a duplicate theme, then remove the Shipway widget and uninstall.