The 8 Best Order Tracking Apps for Shopify [2026]
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Every time a customer can't find their parcel, you lose time to a "where is my order?" email. Every time the tracking link opens a carrier site, you lose the visit to someone else's page. An order tracking app puts the parcel's status on a page of your own store, and it works since customers who can check for themselves don't need to write in.
Hundreds of Shopify apps offer one, and they share the same core features: a branded tracking page, order lookup, shipping notifications, delivery estimates and a dropshipping mode. What separates them is how those features are split across plans, and how the price scales as your monthly shipments grow.
We ranked the 8 best order tracking apps for Shopify by which plan includes each feature and what that plan costs at your monthly shipment volume.
Why Order Tracking Pages Matter for Shopify Stores
We looked at 30 days of data from the Vitals Order Tracking App, which is installed on 33,650 Shopify stores. Across the 90 stores that tracked parcels with it between August 27 and September 26, 2026:
- 2,659 parcels were tracked on a branded page, shipped to customers in 51 countries
- Those parcels carried about $203,000 in orders, or roughly $77 for every tracked order at each store's own order value
- 1,210 of them, or 45%, were confirmed delivered inside the window, 4.8 days after fulfilment on average
- Customers looked up their orders 1,167 times in the last two weeks of the window, answering "where is my order?" on the store instead of in your inbox
- The average store tracked about 30 parcels a month, carrying about $2,400 in order value
Install: Vitals Order Tracking App
What to Look for in a Tracking App
Every order tracking app turns a tracking number into a status page, so the details decide how well it works on your store. Check for these seven things:
- A tracking page on your own domain keeps customers on your store instead of a carrier site.
- Lookup by order number and email or by tracking number lets every customer find a parcel.
- Automatic shipping notifications tell customers about each status change before they ask.
- An estimated delivery date on the tracking page gives customers an arrival day to plan around.
- An exceptions view flags stalled or failed deliveries before the customer writes in.
- Dropshipping mode hides supplier origins and scan details that don't match your brand.
- Editable and translated statuses show every customer the page in their own words and language.
Then check the plan limits. Free plans cap tracking at 20–50 shipments a month, and most paid plans charge $0.05–0.12 for each extra shipment, so what you pay depends on your order volume as much as on the features.
Read: The 7 Best Estimated Delivery Date Apps for Shopify in 2026
The 8 Best Shopify Order Tracking Apps in 2026
Here's how the eight apps compare on rating, price and what each one is best for.
1. Vitals
Best for: Shopify stores that want an order tracking app plus 40+ conversion apps in a single install
Rating: 4.9 (2,951 reviews) | Price: From $29.99/mo | Free trial: 7 days
Vitals is one of the most widely used order tracking apps on Shopify, installed on 33,650 stores. It puts a branded tracking page on your own domain, so customers follow the parcel from checkout to doorstep without leaving your store.
The page pulls carrier updates for every fulfilment and flags exceptions and stalled parcels in your dashboard before the customer writes in. It pairs with Estimated Delivery Date to answer the arrival question before checkout, Live Chat for the questions that remain, and Product Reviews to bring customers back once the parcel lands.
Vitals is also the only all-in-one app that offers order tracking plus 40+ conversion apps (product reviews, bundles, pop-ups, wishlist) in a single $29.99/mo subscription.
Key Features
- Branded tracking page on your own domain (your-store.com/a/page/track-order)
- Two ways to look up a parcel (order number and email, or the tracking number alone)
- Shipping-email links that open the tracking page with the parcel already loaded
- Estimated delivery date when the carrier provides a reliable one, with a toggle to hide it
- Dropshipping mode (hides carrier names, origin locations and scan details)
- Every customer-facing line editable or translatable, statuses included
- Dashboard for the last 30 days (parcels tracked, order searches, share delivered, exceptions)
- Shipment list with six filters, including one for delivery exceptions and stalled tracking
- 40+ other apps included (product reviews, bundles, visitor recordings, pop-ups), plus Vitals MCP for Claude and ChatGPT
Pros
- Delivery questions answered before and after checkout on one plan (Estimated Delivery Date on the product page, Order Tracking once the parcel ships)
- Tracked parcels, order lookups and exceptions in the same dashboard as your other Vitals apps
- Loads from the same single Vitals script as every other app
- 4.9 rating from 2,951 reviews
Cons
- No free plan, with every app at $29.99/month
- Free trial runs 7 days
- Usage fees start after about $1,000/month in Vitals-attributed sales (from $10/month)
- Tracking past 50 shipments a month adds a usage tier (from $10/month for up to 250)
- Estimated delivery date shown only when the carrier provides a reliable one
Pricing
Read: The 7 Best Email Marketing Apps for Shopify in 2026
2. 17TRACK
Best for: Parcels moving through 3,300+ carriers worldwide
Rating: 4.9 (4,398 reviews) | Price: $0–159/mo | Free trial: None
17TRACK Order Tracking automates tracking and shipping notifications on a branded page with a one-click dropshipping mode. It's designed for cross-border stores that ship through many carriers and want origin details hidden.
Key Features
- Branded tracking page with access to 3,300+ carriers
- Dropshipping mode that hides Chinese origin info in one click
- Tracking number redirection to your own page
- Email notifications and Shopify shipping status emails
- Multilingual tracking pages and emails (Pro)
- Estimated delivery date on the tracking page (Pro)
- Transit time, on-time delivery and exception analysis (Premium)
- PayPal integration on every plan
Pros
- Free plan with 50 shipments and dropshipping mode
- Built for Shopify
- Annual billing option (20% off)
- 4.9 rating from 4,398 reviews
Cons
- Free plan capped at 50 shipments a month
- Email notifications and tracking page customization start at $9/month
- Estimated delivery date and branding removal start at $49/month
- Delivery performance analysis starts at $159/month
Pricing
3. CWILL
Best for: Shipping protection and upsells on the tracking page
Rating: 5.0 (3,160 reviews) | Price: $0–479/mo | Free trial: 7 days
CWILL Order Tracking, formerly ParcelPanel, catches shipping exceptions and stalled shipments on a branded, localized tracking page. It's designed for stores that want to sell shipping protection and discount upsells after checkout.
Key Features
- Real-time sync and tracking across 1,600+ carriers
- Branded, localized tracking page under your own domain
- Automatic shipping notifications on tracking events (Essential)
- Shipping protection and discount upsells (Essential)
- AI product recommendations on the tracking page (Essential)
- Post-purchase and pre-purchase delivery dates (pre-purchase on Professional)
- Klaviyo, PayPal, API and webhook integrations (Professional)
- Carrier performance and delivery time analytics
Pros
- Free plan with a branded tracking page and dropshipping mode
- Built for Shopify
- Annual billing option (18–21% off)
- 5.0 rating from 3,160 reviews
Cons
- Free plan capped at 20 orders a month
- Shipping notifications and protection start at $11/month
- Pre-purchase EDD and branding removal start at $59/month
- Extra orders above each plan cost $0.05 each
Pricing
4. Track123
Best for: Map-based tracking pages with Apple Wallet tracking
Rating: 4.9 (1,728 reviews) | Price: $0–49/mo | Free trial: 7 days
Track123 Order Tracking builds interactive, map-based tracking pages with branded emails and AI product recommendations. It's designed for stores that want customers to follow a parcel from Apple Wallet.
Key Features
- Branded, multilingual tracking pages on every plan
- Map-based package location on the tracking page
- Order status page and customer account widgets
- Apple Wallet tracking (GROWTH)
- Custom shipping notifications and statuses (GROWTH)
- Estimated delivery time and auto-translated shipment details (ADVANCED)
- Klaviyo, Omnisend, Slack and Gorgias integrations (ADVANCED)
- Auto-sync tracking to PayPal and Stripe
Pros
- Free plan includes multilingual tracking pages and dropshipping mode
- Built for Shopify
- Annual billing option (20–22% off)
- 4.9 rating from 1,728 reviews
Cons
- Free plan capped at 50 orders a month
- Apple Wallet tracking and custom notifications start at $9/month
- Estimated delivery time and branding removal start at $49/month
- Extra orders above each paid plan cost $0.05 each
Pricing
5. AfterShip
Best for: AI delivery dates on product and checkout pages
Rating: 4.6 (1,505 reviews) | Price: $0–70/mo | Free trial: 7 days
AfterShip Order Tracking builds a branded tracking page and sends automated notifications across 1,100+ carriers. It's designed for stores that want an AI delivery date shown before purchase as well as after.
Key Features
- Order tracking dashboard across 1,100+ carriers
- Branded tracking page with a carrier estimated delivery date
- Automatic carrier detection (Essentials)
- Email and SMS notifications (Essentials)
- Tracking page on your own domain (Premium)
- AI-powered EDD on product and checkout pages (Premium)
- Personalized product recommendations (Premium)
- API, webhooks and a full analytics suite (Premium)
Pros
- Free plan with a first import of up to 500 shipments
- Built for Shopify
- First month of paid plans at $1
- Annual billing option (16–18% off)
Cons
- Free plan capped at 50 shipments a month
- Email and SMS notifications start at $11/month, with 100 shipments included
- AI EDD and your own domain start at $70/month, with 500 shipments included
- Extra shipments cost $0.08–0.12 each
Pricing
6. TrackingMore
Best for: High-volume stores shipping up to 70,000 orders a month
Rating: 4.4 (381 reviews) | Price: $0–1,189/mo | Free trial: 7 days
TrackingMore Order Tracking creates branded, multilingual tracking pages and shows pre-purchase delivery dates to lift conversions. It's designed for stores that ship tens of thousands of orders and need custom carrier integrations.
Key Features
- Auto-synced shipment data with carrier auto-detection
- Customizable tracking page with an estimated delivery date
- Dropshipping mode and word masking
- Customizable email notifications (Basic)
- Discount upsells on the tracking page (Basic)
- Klaviyo, PayPal, Slack and Gorgias integrations (Pro)
- Delivery performance analytics and customer feedback surveys (Pro)
- Custom carrier integrations and a dedicated account manager (Enterprise)
Pros
- Estimated delivery date on the free plan
- 24/7 support on every plan
- Annual billing option (17% off)
Cons
- Free plan capped at 50 shipments a month
- Email notifications start at $9/month
- Integrations and delivery analytics start at $55/month
- Not Built for Shopify
Pricing
7. Tracktor
Best for: Custom order statuses before a parcel ships
Rating: 4.7 (153 reviews) | Price: $0–49.99/mo | Free trial: 14 days
Tracktor Order Tracking keeps customers on a fully branded page instead of sending them to carrier sites. It's designed for stores that want to show custom order statuses before a shipment leaves.
Key Features
- Real-time tracking page in your store
- 1,900+ carrier integrations with carrier mapping
- Shopify email and SMS notifications (Flex)
- Estimated delivery dates and automatic carrier translation (Growth)
- Dropship location substitutions (Growth)
- Custom order statuses before shipment (Essential)
- Product recommendations and custom HTML and CSS (Essential)
- Order and fulfillment report CSVs (Essential)
Pros
- Built for Shopify
- Free trial runs 14 days
- Estimated delivery dates from $8.99/month
- US-based support team
Cons
- Free plan capped at 25 orders a month
- Email and SMS notifications start at $4.99/month
- Custom order statuses and product recommendations start at $49.99/month
- Extra orders above each paid plan cost $0.05 each
Pricing
8. Shipway
Best for: WhatsApp tracking alerts and NPS surveys for D2C brands
Rating: 3.5 (64 reviews) | Price: $29–99/mo | Free trial: 7 days
Shipway Order Tracking sends proactive updates by SMS, email and WhatsApp from a branded tracking page. It's designed for D2C brands that also want to collect reviews and measure NPS after delivery.
Key Features
- Branded tracking page or tracking widget
- Tracking across 650+ couriers
- Email notifications on every plan
- SMS alerts, multilingual tracking page and EDD (Growth)
- Carrier performance and SLA reports (Growth)
- WhatsApp alerts (Enterprise)
- Customer reviews and NPS score (Enterprise)
- Shopify pushback and webhooks (Enterprise)
Pros
- 1,000 shipments included on the entry plan
- Free trial runs 7 days
- Annual billing option (10% off)
Cons
- No free plan, with plans from $29/month
- EDD and SMS alerts start at $49/month
- WhatsApp alerts and NPS start at $99/month, with SMS and WhatsApp charged by usage
- Not Built for Shopify
Pricing
Read: The 7 Best Sticky Add to Cart Apps for Shopify in 2026
Conclusion
Order tracking is one of the simplest ways to turn a support cost into a return visit on a Shopify store. The right app makes the parcel easy to follow, and the right post-purchase page makes the wait worth coming back for.
- If you want tracking alongside delivery dates, live chat and product reviews on one subscription, choose Vitals Order Tracking App.
- If your parcels move through smaller regional carriers, choose 17TRACK Order Tracking.
- If you want to sell shipping protection after checkout, choose CWILL Order Tracking on its Essential plan at $11/month.
- If your customers want to follow parcels in Apple Wallet, choose Track123 Order Tracking on its GROWTH plan at $9/month.
- If you want an AI delivery date on product and checkout pages, choose AfterShip Order Tracking on its Premium plan at $70/month.
- If you ship more than 25,000 orders a month, choose TrackingMore Order Tracking on its Enterprise plan at $1,189/month.
- If orders sit in production before they ship, choose Tracktor Order Tracking on its Essential plan at $49.99/month.
- If your customers expect updates on WhatsApp, choose Shipway Order Tracking on its Enterprise plan at $99/month.
Install: Vitals Order Tracking App
FAQs
1. What is the best order tracking app for Shopify?
Vitals Order Tracking App is the best order tracking app for Shopify for most stores. The tracking page comes with Estimated Delivery Date, Live Chat and 40+ other tools on one $29.99 plan. Free options like 17TRACK Order Tracking suit stores that only need tracking.
2. What does an order tracking app do?
An order tracking app turns a tracking number into a status page on your own store, so customers check their parcel without emailing you. The best ones add shipping notifications, delivery estimates and an exceptions view, so you hear about a late parcel before the customer does.
3. Does an order tracking app show delivery dates before purchase?
Not all of them. CWILL Order Tracking adds a pre-purchase EDD on its $59 Professional plan, and AfterShip Order Tracking shows an AI EDD on product and checkout pages on its $70 Premium plan. Vitals shows the carrier's date on the tracking page and a delivery date on the product page through Estimated Delivery Date.
4. Can I hide supplier details on the tracking page when dropshipping?
Yes, and it matters. Dropshipping mode hides origin locations, carrier names and scan details, so the tracking page matches the brand the customer bought from.
5. What's the difference between order tracking and shipment tracking?
Order tracking follows the whole order from checkout, including the days before it ships. Shipment tracking follows one parcel once a carrier has it. The best apps do both.