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Vitals MCP

Ask Claude or ChatGPT about your store.

Connect your assistant to Vitals and get answers straight from your own store data. Sessions, reviews, upsells, wishlists and campaigns, in plain language.

Read-onlyNo API keyDisconnect any time
Included in your plan · $29.99 a month · 7-day free trial
ClaudeChatGPTConnected to Vitals
Which pages lose the most carts?
Vitals · get_page_stats

Three pages account for most of the drop‑off in the last 7 days.

/products/hydrating-serum42%
/cart31%
/collections/new-in12%

The serum page is the one to look at. Want the session journeys behind it?

Ask anything about your store|

Your store already knows. It just cannot tell you.

Merchants kept asking our support team for a way to download their recordings so they could paste them into ChatGPT. That is the whole problem in one request.

Recordings are video
An AI cannot watch a session replay. It can read a journey written out as text.
Now it can
Exports lose the context
A CSV of page views drops the outcome, the source and the frustration signals that made it worth looking at.
Now it keeps them
Every question is another tab
Reviews here, upsells there, campaigns somewhere else. Six dashboards to answer one question.
Now it is one
Nothing joins up
The order number, the session behind it and the review that followed live in three different tools.
Now they connect

Connecting takes three clicks.

You approve the connection yourself and you see exactly what it can read before you do.

01
Open Preferences in Vitals
The connect screen sits next to your other Vitals settings. No developer, no API key, no install.
02
Pick Claude or ChatGPT
Both see the same approval screen, and both remember the connection once you approve it.
03
Approve what it can read
You see the list before you agree to it. Approve, and you can start asking questions straight away.
←Connect an AI assistant
Claude wants to connect to your store
If you approve, it will be able to:
✓Read your Visitor Replays: sessions, journeys and page stats
✓Read your store overview: key metrics from every Vitals app
✓Read your Upsell Builder: offers, orders and revenue
✓Read your product reviews: ratings, content and summaries
✓Read your Email Marketing: campaigns, opens, clicks and revenue
✓Read your Wishlist activity: saved products and trends
This connection is read‑only. It cannot change anything in your store. You can disconnect it at any time from Preferences.
ApproveCancel

Six things worth asking on a Monday.

Type it the way you would say it. Claude or ChatGPT picks the right Vitals tool and comes back with your numbers.

Visitor Replays
Which sessions added to cart last week but never reached checkout?
Visitor Replays
Pull up the full journey behind order #1042.
Product Reviews
What keeps coming up in my one-star reviews?
Upsell Builder
How much revenue did my upsell offers bring in this month?
Wishlist
Which products get saved a lot but rarely sell?
Email Marketing
Which campaign drove the most revenue in August?

It reads across your whole Vitals stack.

Not one app. Every app you already run in Vitals, joined up, so a single question can cross all of them.

Pick an app
Visitor Replays
vr:read

Ask which sessions nearly bought, then have the whole journey read back to you as text. The part a video recording could never give an assistant.

list_sessions
Find sessions by outcome, source, device, date or duration
get_session_journey
One session written out as readable text, events and all
get_page_stats
Traffic, clicks and scroll behaviour per page
find_sessions_by_order
The session behind a Shopify order number
Read-only · nothing here writes

It can read. It cannot touch.

Every tool in this first version is read-only. That is a design decision, not a limitation we forgot to lift.

No writes, anywhere
It cannot edit a product, change a setting, publish an offer or send a campaign. There is no tool that does.
Read-only
You approve it yourself
Connections start in your Vitals Preferences and the screen lists every permission before you agree.
Your call
Scoped per app
Access to your reviews is not access to your replays. Each area is granted on its own line.
Six scopes
Off in one click
Remove the connection in Preferences and it stops working straight away.
Disconnect any time

FAQ

The questions every merchant asks about Vitals MCP.

4.9 ★★★★★
2,800+ App Store reviews
31,000+ happy merchants

MCP stands for Model Context Protocol. It is the standard way an AI assistant connects to an outside tool and reads data from it. Vitals runs an MCP server, so Claude and ChatGPT can answer questions using your real store data instead of guessing.

One app. One bill. One team behind it.

One data layer, one smart stack, one subscription

31,000+ merchants made the swap.

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