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Order Tracker App for Shopify.

One of 40+ apps inside Vitals.

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4.9 ★★★★★ 2,800+ App Store reviews
PROUDLY BOOSTING THEIR SALES WITH VITALS
the skinnyfood co. Alex + Nova EZ Detangler Nuts 'N More LeatherUp Stock SupplierLittle Dresser the skinnyfood co. Alex + Nova EZ Detangler Nuts 'N More LeatherUp Stock SupplierLittle Dresser
ORDER TRACKER

What is the Order Tracker app?

The Vitals Order Tracker app adds a tracking page to your store, where shoppers look up their order and follow the carrier timeline and estimated delivery without leaving your site.

50
tracked shipments free every month, on every plan
Trusted at scale
31k+
happy merchants
1,000+ Shopify Plus brands
4.9 ★★★★★ 2,800+ App Store reviews
Conversion
+54%
on the same traffic
2.06% before → 3.17% with Vitals
Order value
+42%
on orders with an upsell
$82.6 → $117.3 with an upsell

Why add a tracking page to your store?

Shoppers check their parcel on your site instead of a courier's, so fewer of them email you to ask where it is.

01
Fewer "where is my order" emails

Let shoppers check their own parcel status any time.

Inbox
Where is my order?#1042
Do you ship to Canada?
Order #1042In transit
02
Shoppers stay on your store

Keep the tracking step under your own header and domain.

your-store.com/a/page/track-order
Track your order
Order #1042Estimated delivery Oct 30
03
No extra app

Track orders without installing a separate tracking app.

SCRIPTS ON YOUR STORE
order-tracking-app.jsREMOVED
vitals.js40+ apps

How do shoppers find their order?

They look it up on your tracking page, or open it from the link in your shipping email.

01
Order number and email

Let shoppers find any order placed since you switched it on.

Order numberTracking number
Order number#1042
Track order
02
Tracking number

Let shoppers look up any shipment, including orders from before you started.

Order numberTracking number
Tracking number1Z999AA10123456784
Track order
03
Link in your shipping email

Paste one snippet into Shopify's shipping confirmation email.

Shipping confirmationYour order is on the way
Classic Tee × 1
Track your order
04
Link in your menu

Copy the page link and add it to your store navigation.

ShopAboutTrack order

What does the tracking page show?

The order's progress on a four-step timeline, with every carrier update and the expected delivery date.

01
Four-step timeline

Show the order moving from info received to delivered.

Order #1042In transit
Info receivedOct 24
In transitOct 25
Out for delivery
Delivered
02
Carrier history

List every update with its date, status and location.

DHL Express1Z999AA1…
Departed facilityOct 26, 09:14 · Leipzig, DE
Arrived at hubOct 25, 18:02 · Berlin, DE
Info receivedOct 24, 11:30 · Berlin, DE
03
Estimated delivery

Show the carrier's delivery date when it gives a reliable one.

In transit
Estimated deliveryOct 30
04
Dropshipping mode

Hide the carrier name and the location of every update.

CarrierStandard shipping
Departed facilityOct 26, 09:14
Arrived at hubOct 25, 18:02
05
Your wording

Rewrite or translate every label, button and status.

ENDE
In transitUnterwegs
Out for deliveryIn Zustellung
DeliveredZugestellt

How do I keep track of shipments?

Every fulfilled order with a tracking number shows up in Vitals, with its status and a link to the order.

01
Dashboard

See parcels tracked, order searches, deliveries and exceptions for the last 30 days.

Last 30 days
Parcels tracked412
Order searches268
Delivered371
Exceptions9
02
Shipments list

Search by order or tracking number and filter by status.

Search orders
AllIn transitDelivered
#1042In transit
#1041Delivered
03
Needs attention

Find delivery exceptions and stalled tracking in one filter, before the customer writes in.

AllNeeds attention2
#1038Last update Oct 22
Exception
#1027Last update Oct 21
Exception
04
Customer's view

Open the tracking page exactly as your shopper sees it.

#1042View page
Track your order
Estimated delivery Oct 30
05
Analytics

Check average delivery time and the share delivered on time.

Avg delivery3.4 days
On time94%

Which Vitals apps pair with Order Tracker?

Shipping Information, Product Reviews and Live Chat, all in the same Vitals subscription, so you don't install or pay for three more apps.

Shipping Information
Show the expected delivery date on the product page before the order.
TRUST
Product Reviews
Send review requests once the order is delivered, timed by Order Tracker.
TRUST
Live Chat
Answer the shoppers who still have a question about their order.
USER EXPERIENCE
See all 40+ apps Every tool is in the same subscription.

What do merchants say about Vitals?

Merchants rate Vitals 4.9 stars across 2,800+ reviews on the Shopify App Store.

★★★★★

“We've been using Vitals for our store at Bigksport and it replaced at least 6 separate apps. The product reviews, upsells, shipping estimates, sticky add to cart and visitor replays all work seamlessly together. The fact that it doesn't slow down your store while doing all of this is the biggest win.”

Bigk Belgium · Over 1 year using the app
★★★★★

“This app has been a game changer - deleted at least 5 other apps and saved over $100 per month by using just this app. Easy to configure and heaps of options to improve numerous areas of the site.”

Addict Tackle Australia · Over 1 year using the app
★★★★★

“It not only added several useful functionalities, but it also drastically reduced the cost of all previous apps by 90%, and it increased our website speed drastically. Finally we got a better conversion rate and a better website for a very small price and all in one app.”

Karma Yoga Shop France · 7 months using the app
★★★★★

“This REALLY IS... about the only app you will need! Does everything I needed it to do and more. I was also able to delete 3 app speeding up my store! Our AOV has improved as well as our conversion rates.”

Bad Dog Gang United States · 9 days using the app
★★★★★

“Vitals combines powerful features like upsells, reviews, and conversion tools in one simple app. It replaces multiple apps, saves costs, and is super easy to use. One of the best apps on the Shopify App Store!”

Airpaq GmbH Germany · About 1 year using the app
★★★★★

“We've been using Vitals for our store at Bigksport and it replaced at least 6 separate apps. The product reviews, upsells, shipping estimates, sticky add to cart and visitor replays all work seamlessly together. The fact that it doesn't slow down your store while doing all of this is the biggest win.”

Bigk Belgium · Over 1 year using the app
★★★★★

“This app has been a game changer - deleted at least 5 other apps and saved over $100 per month by using just this app. Easy to configure and heaps of options to improve numerous areas of the site.”

Addict Tackle Australia · Over 1 year using the app
★★★★★

“It not only added several useful functionalities, but it also drastically reduced the cost of all previous apps by 90%, and it increased our website speed drastically. Finally we got a better conversion rate and a better website for a very small price and all in one app.”

Karma Yoga Shop France · 7 months using the app
★★★★★

“This REALLY IS... about the only app you will need! Does everything I needed it to do and more. I was also able to delete 3 app speeding up my store! Our AOV has improved as well as our conversion rates.”

Bad Dog Gang United States · 9 days using the app
★★★★★

“Vitals combines powerful features like upsells, reviews, and conversion tools in one simple app. It replaces multiple apps, saves costs, and is super easy to use. One of the best apps on the Shopify App Store!”

Airpaq GmbH Germany · About 1 year using the app
★★★★★

“The best thing by far is navigating and monitoring and updating all these features from one app and not have 15 different apps + it helps add more functionality on the site without massively impacting the load speed.”

Dear Barber United Kingdom · About 2 months using the app
★★★★★

“Amazing product and amazing support. Using this one app instead of multiple apps has really increased the speed of my website.”

3kingsmerch United States · Almost 2 years using the app
★★★★★

“For sure one of the best existing apps. I have around 9 apps installed already and the Speed Score did not dropped at least 1%. It is super easy to install & use.”

Nutriland Romania · 19 days using the app
★★★★★

“Is doing everything I'd hoped and more. The product bundling is very slick and it has replaced about 4 other apps, two of them paid ones.”

KASIE's Room Australia · 2 months using the app
★★★★★

“So many amazing apps in 1. If I could only choose 1 app, this would be it. The Visitor replays has been priceless when it comes to dialing in the user experience.”

Mermaidcat Designs United States · 12 days using the app
★★★★★

“The best thing by far is navigating and monitoring and updating all these features from one app and not have 15 different apps + it helps add more functionality on the site without massively impacting the load speed.”

Dear Barber United Kingdom · About 2 months using the app
★★★★★

“Amazing product and amazing support. Using this one app instead of multiple apps has really increased the speed of my website.”

3kingsmerch United States · Almost 2 years using the app
★★★★★

“For sure one of the best existing apps. I have around 9 apps installed already and the Speed Score did not dropped at least 1%. It is super easy to install & use.”

Nutriland Romania · 19 days using the app
★★★★★

“Is doing everything I'd hoped and more. The product bundling is very slick and it has replaced about 4 other apps, two of them paid ones.”

KASIE's Room Australia · 2 months using the app
★★★★★

“So many amazing apps in 1. If I could only choose 1 app, this would be it. The Visitor replays has been priceless when it comes to dialing in the user experience.”

Mermaidcat Designs United States · 12 days using the app

Frequently Asked Questions

4.9 ★★★★★
2,800+ App Store reviews
31,000+ happy merchants

On your tracking page, with their order number and the email they used at checkout, or with the tracking number alone. If you add the snippet to Shopify's shipping confirmation email, its "Track your order" link opens the page with the order number filled in.

Let shoppers track their orders on your store.

One install. One bill. 7-day free trial.

One script
One team
One bill