6 Best Propel Replay App Alternatives for Shopify
Looking for a Propel Replay Alternative?
Propel Replay is a popular Shopify app for session replays, heatmaps, on-site surveys and ad traffic checks.
However, some merchants report problems with recordings that miss part of a visit. Reviews from 2025 describe sessions only partly recorded and heatmaps that stayed blank.
To help you find the right alternative, we've compared the six best Propel Replay app alternatives based on app type, features, customization, pricing, AI capabilities, and the number of additional apps included in the same subscription.
Since Vitals is our app and one of the alternatives, we've also highlighted its limitations.
What Is the Propel Replay App?
Propel Replay, Survey, Heatmap is a Shopify app for session replays, heatmaps and on-site surveys. It lets merchants watch shopper visits, ask shoppers why they didn't buy and check ad clicks for bots.
Here's what you can do with the Propel Replay app:
- Session replays: Watch live and recorded visits, abandoned carts included. Rage clicks, dead clicks and shaky mouse movement are marked in each replay.
- Heatmaps: See click and area heatmaps for each device. An AI summary explains what each map shows.
- On-site surveys: Ask questions on chosen pages, products or collections, or after a set time. Each answer opens the replay behind it.
- Ad traffic checks: Flag bot and competitor clicks from Google, Meta, Microsoft and TikTok ads by IP and traffic source. A calculator estimates the spend they waste.
- AI insights and alerts: Read a two-sentence AI summary of each replay. Daily alerts flag big orders, abandoned checkouts and drops in add-to-cart rate.
How Much Does the Propel Replay App Cost?
Prices from propelcommerce.io on October 16, 2026, with a 7-day free trial. The site takes 25% off for yearly billing. These monthly prices match the App Store listing.
Why Shopify Merchants Look for Propel Replay Alternatives
The Propel Replay app holds a 4.9 rating from 710 reviews and carries the Built for Shopify badge. Still, some merchants switch to another app for these reasons:
- Partial recordings: Some sessions are only partly recorded, and some heatmaps stay blank. Reviews from 2025 describe this.
- Two heatmap types: Heatmaps show clicks and page areas only. Propel's website lists scroll and movement heatmaps as coming later.
- Short replay history: Replays are kept for 30 days. Propel deletes them 48 hours after the app is uninstalled.
- Changes without notice: An August 2026 review says the delete-all-replays setting moved from every 7 days to every 30 without warning. A June 2026 review says paid features stopped as soon as the plan was downgraded.
If any of these sound familiar, an all-in-one app alternative may suit your store better.
Read: Best Session Replay and Recording Apps for Shopify Stores
How We Compared the Propel Replay Alternatives
We reviewed each app's Shopify App Store listing, help docs and changelog (where available) on October 16, 2026. All ratings and review counts come from the listings on that day.
We compared the apps on:
- App type: standalone or all-in-one
- Features: replay tools, heatmap types, recording filters, AI summaries and consent settings
- Customization: which store pages and devices each app records, and what it keeps private
- Pricing: plan prices, free trial length and any usage charges
- AI capabilities: AI tools and MCP support
- Additional apps: how many additional apps each one includes in the same subscription
Short Answer
Vitals - All in One App is the best Propel Replay alternative for most stores.
- It offers click, scroll, attention and revenue heatmaps, plus product reviews and a sticky add-to-cart bar, while the Propel Replay app focuses on replays, surveys and ad traffic checks
- It includes 40+ apps, such as bundles, discounts and reviews, in one subscription from $29.99/month
- It replaces multiple single-purpose apps you'd otherwise install and pay for one by one each month
What Are the Top Propel Replay Alternatives for Shopify in 2026?
Here's a quick overview of each app. You'll find what each one can and can't do in the reviews below.
1. Vitals - All in One App
Best for: Stores that want 40+ apps, including Visitor Recordings, Product Reviews, Sticky Add to Cart and Live Chat, in one subscription
Rating: 4.9 (2,993 reviews) | App type: All-in-one | Free trial: 7 days | Built for Shopify: Yes
Vitals is an all-in-one Shopify app that offers session replays plus 40+ apps under one subscription, starting at $29.99/month.
With the Vitals Visitor Recordings App, you can see rage clicks and dead clicks marked on a click map of any page. You can save the filters you use most as a named view and open it in one click. You can also ask what shoppers did in plain words, because Claude or ChatGPT can read your recordings through the Vitals MCP.
Beyond replays and heatmaps, Vitals includes trust badges, live chat, product bundles and 40+ apps in one subscription, so you don't have to install and pay for each app separately.
Key features:
- Visits replayed at any speed, with idle time skipped
- Shoppers watched live while they browse
- Click maps with rage and dead clicks marked
- Scroll maps of how far down a page shoppers reach
- Attention maps of where desktop shoppers linger
- Revenue maps of the clicks on the path to add to cart and purchase
- Heatmaps that keep updating or freeze as a snapshot, filtered by date, country and traffic source
- An on-demand session recap with an overview, key moments and the drop-off point
- Filter sets saved as views, plus built-in views for added to cart, reached checkout, converted and from ads
- Typing masked, chosen elements hidden and recording held until cookie consent
Pros:
- Scroll, attention and revenue heatmaps come with the recordings
- Multi-page visits play on one timeline without restarting at each page
- Claude or ChatGPT can read your recordings through the Vitals MCP, so you can ask what shoppers did in plain words.
- 40+ apps in one subscription. Strapsology now manages its store with one Vitals plan in place of eight single-purpose apps
Cons:
- No on-site surveys
- Doesn't record Shopify checkout pages
Pricing:
Every Vitals plan includes all 40+ apps, Vitals Visitor Recordings App among them. Higher plans record more page views each month.
Prices from vitals.app/pricing on October 31, 2026, with a 7-day free trial and no usage charges on any plan.
Read: Best Shopify Apps to Increase Conversion Rate in 2026
2. Plerdy: Heatmap, Replay & A/B
Best for: Stores that test page changes with A/B tests and keep an eye on SEO
Rating: 4.2 (19 reviews) | App type: Standalone | Free trial: 14 days | Built for Shopify: No
Plerdy: Heatmap, Replay & A/B is a Shopify app for heatmaps, replays, A/B tests and SEO checks that also works on websites outside Shopify. What sets it apart is unlimited A/B testing next to its replays. You can test a page change and watch how shoppers use each version, so the winner rests on more than one number. A daily SEO checker also reviews titles, descriptions and keywords. It's made for stores where one person handles both conversion and SEO.
Key features:
- Click, scroll-depth and cursor heatmaps
- A replay timeline marking clicks, rage and dead clicks, form entries and errors
- Session View, which lists each page of a visit
- A/B tests with no cap on how many
- A daily SEO Checker linked to Google Search Console
- Funnels, plus revenue split by channel and product
- Pop-ups that capture emails or show offers
Pros:
- A/B tests and SEO checks in the same account as the heatmaps
- Read-only MCP access for Claude, ChatGPT and Cursor on all paid plans
- Recordings kept for between three and twelve months
Cons:
- The tracking script goes into the theme's code
- Purchase tracking needs a custom pixel
- Reviews from 2024 and 2025 describe the app showing a blank page or not opening
- Focuses on analytics, tests and pop-ups. Reviews and bundles need separate apps
Pricing:
Prices from plerdy.com on October 16, 2026, with a 14-day free trial. Each plan sets a daily heatmap pageview limit and a total recording limit.
Alternatives: 6 Best Plerdy App Alternatives for Shopify
3. MIDA Replay, Heatmap & Insight
Best for: Stores that want shoppers' empty searches and page errors shown beside their heatmaps
Rating: 4.9 (609 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: Yes
MIDA Replay, Heatmap & Insight is a Shopify app from BSS Commerce for replays, heatmaps, surveys and insight reports. Its biggest strength is heatmap range, with seven types from click and scroll to revenue and conversion maps. Revenue and conversion maps show which page elements lead to sales, so you can see what to keep and what to move. Its Search Insight and Error Insight reports also tie empty searches and page errors to their sessions. It's a strong choice if you want the widest set of heatmaps in one replay app.
Key features:
- Seven kinds of heatmap, the revenue, conversion and dynamic ones on Growth
- Replays of live visits, abandoned carts and visits that led to an order
- Search Insight and Error Insight reports
- Surveys with answers linked to the recording
- AI-written session summaries and a weekly emailed AI report
Pros:
- Data kept for as long as the account exists
- MCP Integration on the Enterprise plan
- A 4.9 rating from 609 reviews
Cons:
- Bot sessions can use up the plan's allowance, per a January 2026 review
- Blocking bots fully takes a separate MIDA app
- Checkout replays require Shopify Plus and MIDA's Enterprise plan
- Focuses on analytics and surveys. Reviews and trust badges need separate apps
Pricing:
Prices from docs.mida-app.io on October 16, 2026, with a 7-day free trial. Its help docs match the App Store listing, while mida-app.io shows an older price set. The AI Assistant chat costs extra on each plan.
Alternatives: 6 Best MIDA Replay App Alternatives for Shopify
4. Lucky Orange Heatmaps & Replay
Best for: Stores that want to chat with shoppers live and study form drop-off next to their recordings
Rating: 4.6 (898 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: Yes
Lucky Orange Heatmaps & Replay is a Shopify app for recordings, heatmaps, funnels, surveys and live chat, on Shopify since 2014. It's strongest on talking to shoppers, with live chat that shows the shopper's session as you reply. Its form analytics show which fields shoppers give up on, so you can shorten the forms that lose them. It also connects to Google Analytics, HubSpot, Optimizely and Zapier. Choose it if you want to message shoppers and study form drop-off in the same app as your recordings.
Key features:
- Dynamic heatmaps of clicks, scrolls and mouse movement, pop-ups and drop-downs included
- Recordings filtered by cart value, traffic source or UTM, plus a live view
- Funnels that track add to cart, checkout start and purchase on their own
- Form analytics for each field
- Unlimited surveys triggered by exit intent or scroll depth
- Live chat with the shopper's session on screen
- Targeted announcements
- Discovery AI, a paid add-on that answers plain-language questions, including from Shopify Sidekick
Pros:
- Every plan comes with every feature
- Chat and replays side by side in a single dashboard
- One account for stores on BigCommerce, WordPress, Wix and other platforms
Cons:
- Recording the checkout and its heatmaps takes Shopify Plus
- Discovery AI is a paid add-on
- Focuses on analytics and shopper messaging. Product reviews and sticky add-to-cart bars need separate apps
Pricing:
Prices from luckyorange.com on October 16, 2026, with a 7-day free trial. Recording stops for the month when a plan's session limit is reached.
Alternatives: 6 Best Lucky Orange App Alternatives for Shopify
5. ReplayPRO: Replays & Heatmaps
Best for: Stores where shoppers return over several weeks before they buy
Rating: 4.7 (16 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: Yes
ReplayPRO: Replays & Heatmaps is a Shopify app from Shopter.Tech that keeps a profile for each visitor. What sets it apart is the visitor journey, which joins every session one shopper made over months. You can open a buyer and step through each earlier visit, so long buying cycles are easy to follow. An AI Analytics Assistant also answers questions with charts. It's made for stores whose shoppers come back several times before they buy.
Key features:
- Journeys that join one visitor's sessions across months
- Click, rage-click and scroll heatmaps, filterable to buyers' clicks
- Filters for campaign, UTM, source, device, country, cart, purchase and coupon code
- A live map of who is on the store now
- An AI Analytics Assistant whose answers come as charts
- Alerts when chosen visitors come back
Pros:
- Bots stay out of the analytics and out of the session count
- PRO keeps recording past its limit and bills the extra sessions
- MCP Integration on the PRO plan
Cons:
- Focuses on recordings and visitor analytics. Reviews and bundles are separate apps
- Its help center doesn't explain the install method, data retention or consent handling
Pricing:
ReplayPRO's help center doesn't list prices, so these come from the Shopify App Store listing on October 16, 2026, with a 7-day free trial. PRO adds $3 for every extra 10,000 sessions.
Alternatives: 6 Best ReplayPRO App Alternatives for Shopify
6. Statcounter ‑ Heatmap & Replay
Best for: Stores that want long-term traffic stats, with replays as an optional extra
Rating: 5.0 (2 reviews) | App type: Standalone | Free trial: 30 days | Built for Shopify: No
Statcounter ‑ Heatmap & Replay brings Statcounter, a Dublin web analytics service founded in 1999, to Shopify. Its main draw is long-term stats, kept for three years on Premium and five on Premium Plus. Traffic from past years stays in one place, so seasonal swings are easy to spot. Heatmaps come with Premium Plus, and session replay is a paid add-on. If traffic history matters more to you than daily replays, it's a good fit.
Key features:
- A real-time feed of visitors and their paths
- Click and attention heatmaps that catch clicks on hidden menus and pop-ups (Premium Plus)
- Session replay as a paid add-on that masks form inputs
- Paid traffic reports that flag repeat clicks from one IP
- Conversion tracking, alerts on chosen visitors and email reports
Pros:
- Repeat ad clickers blocked in Google Ads (Premium Plus)
- An MCP server for asking Claude or ChatGPT about traffic stats
- Mobile apps for iOS and Android
Cons:
- Replays are a paid add-on
- Heatmaps need the Premium Plus plan
- Focuses on web analytics. Reviews and trust badges need separate apps
- Two reviews on its listing since its March 2025 launch
Pricing:
Prices from statcounter.com on October 16, 2026, in euros, with a 30-day free trial. The App Store listing shows lower US dollar prices for its 100,000-session plans.
Alternatives: 6 Best Statcounter App Alternatives for Shopify
How Many Apps Each Option Replaces
Every app you install can add its own code to your storefront, and that code affects load time. The table below shows how many separate apps each option replaces, based on our count.
Here's what each option replaces:
- Vitals - All in One App: 40+ apps, including a session replay app, a heatmap app, a product reviews app, a sticky add-to-cart app and a trust badge app
- Plerdy: Heatmap, Replay & A/B: a heatmap app, a replay app, an A/B testing tool, a lead pop-up app and an SEO checker
- MIDA Replay, Heatmap & Insight: a replay app, a heatmap app, an on-site survey app and a site search report
- Lucky Orange Heatmaps & Replay: a replay app, a heatmap app, a survey tool, a live chat app and a form analytics tool
- ReplayPRO: Replays & Heatmaps: a replay app, a heatmap app and a visitor journey tool
- Statcounter ‑ Heatmap & Replay: a web analytics app, a heatmap app, a click-fraud check and, if you buy the add-on, a replay app
- Propel Replay, Survey, Heatmap: a replay app, a heatmap app, a survey app and an ad bot-click checker
Say you use the Propel Replay app with a product reviews app, a sticky add-to-cart app and a trust badge app. That's four apps loading four scripts. With Vitals, you can replace all four apps with one subscription.
When Should You Stay on Propel Replay?
The Propel Replay app is still the better choice if:
- You get most of your traffic from paid ads and want to know how much of that spend bots and competitors use up
- You sell to the EU and want one setting that stops recording EU, EEA and UK visitors altogether
On the other hand, switch to Vitals if you want scroll, attention and revenue heatmaps next to your recordings. Product reviews and a sticky add-to-cart bar come in the same subscription too.
How to Switch From Propel Replay to Vitals
Recordings stay with the app that made them, so nothing moves into Vitals. Order matters here, because the Propel Replay app deletes replays 48 hours after you uninstall it.
- Download the survey answers and notes you want to keep, before the replays are deleted
- Install Vitals - All in One App and switch on Vitals Visitor Recordings App, so recording begins on new visits
- Choose your privacy settings, like masked typing and a wait for cookie consent, so recording matches your store's policy
- Confirm on a duplicate theme that new visits show up under Recordings and that a heatmap builds for your top page
- Switch off Propel's app embed in the theme customizer, so its recorder stops loading
- Uninstall the Propel Replay app once Vitals shows a few days of visits
Where Each Propel Replay Feature Goes in Vitals
For example, Stock Supplier let go of 15 single-purpose apps after switching to one Vitals subscription.
Read: Best All in One Apps for Shopify in 2026
Find the Best Propel Replay Alternative for Your Store
Vitals - All in One App is the best fit for most stores, but the right pick depends on why you're leaving the Propel Replay app.
- Vitals - All in One App, if you want session replays and heatmaps, product reviews, a sticky add-to-cart bar, and 40+ apps in one subscription from $29.99/month
- Plerdy: Heatmap, Replay & A/B, if you want to test two versions of a page and track search rankings in one account
- MIDA Replay, Heatmap & Insight, if you want revenue and conversion heatmaps beside your replays
- Lucky Orange Heatmaps & Replay, if you want to chat with shoppers mid-visit and see where forms lose them
- ReplayPRO: Replays & Heatmaps, if your buyers take several visits to decide and you want them all in one place
- Statcounter ‑ Heatmap & Replay, if you mostly need years of traffic history, with replays now and then
Frequently Asked Questions
1. What is the best Propel Replay alternative for Shopify?
Vitals - All in One App is the best Propel Replay alternative for most stores. It's the only all-in-one app here that includes 40+ apps, such as session replays, heatmaps, product reviews and trust badges, in one subscription. Since Vitals is our app, we've listed its limitations in its review above.
2. Why do merchants switch from Propel Replay?
The Propel Replay app focuses on replays, surveys and ad traffic checks. If you want product reviews or a sticky add-to-cart bar to act on what the replays show, you need to install other apps. Lower-rated reviews also mention partly recorded sessions, blank heatmaps, and settings changed without notice.
3. How do Vitals and Propel Replay compare on replays and heatmaps?
Both offer live and recorded replays with rage and dead clicks marked, plus an AI summary of each session. Only the Propel Replay app has on-site surveys, area heatmaps and bot checks on ad clicks. Vitals, on the other hand, includes scroll, attention and revenue heatmaps and plays multi-page visits on one timeline.
4. Can Vitals replace Propel Replay and other apps at the same time?
Yes, for recordings and heatmaps. Vitals can replace the replays and heatmaps in the Propel Replay app with Vitals Visitor Recordings App. It can also replace a product reviews app, a sticky add-to-cart app and a trust badge app. The exceptions are on-site surveys and ad click checks, which Vitals doesn't offer.
5. How do these Propel Replay alternatives affect store speed?
Each app can load its own script, and a recorder loads on every page it captures. That means speed depends on how many apps you have, not just which ones. Vitals serves recordings and its other apps from a single script. If you use several single-purpose apps instead, each one loads its own script. We didn't speed-test these apps, so compare your own pages before and after a change.
6. Which Propel Replay alternatives have AI features or MCP support?
Not all of them. Vitals writes an AI recap of each session on demand. Claude or ChatGPT can read your recordings through the Vitals MCP, so you can ask what shoppers did in plain words. MIDA summarizes sessions with AI and offers MCP Integration on Enterprise. ReplayPRO's assistant replies with charts, and its PRO plan lists MCP. Lucky Orange offers Discovery AI as a paid add-on. Plerdy and Statcounter each have an MCP server, though Statcounter has no built-in AI. The Propel Replay app has AI replay summaries and an AI chat add-on, with no MCP support.
7. Which Propel Replay alternatives have scroll heatmaps?
Not all of them. Vitals, Lucky Orange, MIDA, ReplayPRO and Plerdy show how far down a page shoppers scroll. Statcounter's heatmaps show clicks and attention areas instead. Statcounter doesn't offer scroll heatmaps, and neither does the Propel Replay app, which lists them as coming later.
