6 Best Propel Replay App Alternatives for Shopify
Looking for a Propel Replay Alternative?
Propel Replay, Survey, Heatmap is a popular Shopify app for recording shopper sessions and spotting bot clicks on ads. Its heatmaps show clicks and page areas only, with scroll and movement views still listed as coming later.
So, we compared five alternatives on the heatmaps they draw, how their recordings work and which other store jobs they take on. Vitals is our app, so we've noted its gaps too.
What Is Propel Replay Shopify App?
Propel Replay, Survey, Heatmap is a Shopify app for watching how shoppers move through a store and asking them why they didn't buy. It records live and past sessions, draws heatmaps, shows on-site surveys and checks whether ad clicks come from real shoppers.
Here's what you can do with Propel Replay:
- Session replays: Watch live and recorded visits, including abandoned carts, with rage clicks, dead clicks and shaky mouse movement marked.
- Heatmaps: See click and area heatmaps for each device, with an AI summary of what each map shows.
- On-site surveys: Ask questions on chosen pages, products or collections, or after a set time, and open the replay behind each answer.
- Ad traffic checks: Flag bot and competitor clicks from Google, Meta, Microsoft and TikTok ads by IP and traffic source, and estimate the spend they waste.
- AI insights and alerts: Read a two-sentence AI summary of each replay and get daily alerts about big orders, abandoned checkouts and drops in add-to-cart rate.
Where Propel Replay stands out is its focus on paid traffic. Few replay apps check ad clicks for bots and competitors, and Propel pairs that with consent controls built on Shopify's Customer Privacy API. It suits stores that buy a lot of ad traffic and sell to shoppers in the EU.
Reviews most often praise a simple interface that doesn't lag, with some merchants preferring it to Microsoft Clarity, and quick help from support.
How Much Does Propel Replay App Cost?
Prices from propelcommerce.io on October 16, 2026, with a 7-day free trial. The site shows these plans at 25% off for yearly billing, and the monthly prices match the App Store listing.
Why Shopify Merchants Look for Propel Replay Alternatives
Propel Replay, Survey, Heatmap holds a 4.9 rating from 710 reviews and carries the Built for Shopify badge. Still, merchants who switch away from it mention these reasons:
- Its heatmaps show clicks and page areas, and its website lists scroll and movement views as coming later
- Recording the checkout needs Shopify Plus and the Enterprise plan
- Replays are kept for 30 days and deleted 48 hours after the app is uninstalled
- Reviews from 2025 describe only part of each session recorded and heatmaps that stayed blank
- A June 2026 review says paid features stopped the moment the plan was downgraded, and an August 2026 review says "delete all replays" moved from every 7 days to every 30 without notice
Switching makes the most sense for stores that would rather keep recordings, heatmaps and their other store apps with one developer than add Propel's separate apps one at a time.
Read: Best Session Replay and Recording Apps for Shopify Stores
How We Compared the Propel Replay Alternatives
We read each app's live Shopify App Store listing, its help docs and its changelog, where available, on October 16, 2026, and took every rating and review count from the listing that day.
We compared the apps on:
- App type: standalone or all-in-one
- Core replay and heatmap features: which heatmaps it draws, how recordings can be filtered, AI summaries, checkout coverage, and consent and privacy settings
- Store areas covered: storefront pages, cart and checkout
- How many separate apps each one replaces
- Scripts added to the storefront and theme integration
- AI features and MCP support
- Setup, from the listing, the docs and what merchants report in reviews
Short Answer
Vitals - All in One App is the best Propel Replay alternative for most stores.
- It offers click, scroll, attention and revenue heatmaps built from its recordings, while Propel's heatmaps cover clicks and page areas, with scroll and movement still to come
- It includes 40+ apps, such as reviews, bundles and discounts, in one subscription of $29.99/month
- It replaces multiple single-purpose apps that you would otherwise install and pay for every month
Propel's Basic plan costs less, and Vitals adds a recordings usage fee once recorded page views pass 1,000 a month. In return, the same Vitals subscription covers the reviews, bundles and cookie banner a Propel store would add as separate apps.
What Are the Top Propel Replay Alternatives for Shopify in 2026
The table lines up all six apps and the store each one suits, and the entries below go through them one by one.
1. Vitals - All in One App
Best for: Stores that want Visitor Recordings, Cookies Banner, Product Reviews and Bundles plus 40+ apps in one subscription
Rating: 4.9 (2,993 reviews) | App type: All-in-one | Free trial: 7 days | Built for Shopify: Yes
Vitals is our app, and it offers 40+ apps, such as session recordings, heatmaps, reviews and bundles, in a single subscription of $29.99/month.
The Vitals Visitor Recordings app records shoppers' visits and draws heatmaps from them. Click maps mark rage and dead clicks, scroll maps show how far down a page shoppers get, attention maps show where they linger, and revenue maps show the clicks on the way to a purchase.
Each heatmap can be set to mobile or desktop and opened straight into the matching recordings, where an AI summary sits on each visit. Recordings can also carry on into Shopify's checkout pages, which Propel keeps for Shopify Plus stores on Enterprise. Another Vitals app, Cookies Banner, can collect consent, and recording can wait until visitors give it.
Key features:
- Click, scroll, attention and revenue heatmaps for mobile or desktop, with rage and dead clicks on click maps
- Heatmaps that open the recordings behind them with the same filters applied
- Recordings that can follow a visit into Shopify's checkout pages
- An AI summary of each recording
- Filters by page, source, country and tags such as added to cart, checkout started or order completed
- Settings that can wait for cookie consent, hide chosen page elements and leave out traffic from chosen sources
Pros:
- Four heatmap types on the same plan as the recordings
- Vitals MCP lets Claude or ChatGPT answer questions about your recorded visits
- One support team covers recordings and the store's other apps
- Reviews, bundles and a cookie banner on the same bill
Cons:
- No on-site surveys
- Works on Shopify only
Pricing:
Prices from vitals.app/pricing on October 16, 2026, with a 7-day free trial. The recordings fee follows recorded page views, and the app's page view limit can cap it.
Read: Best All-in-One Apps for Shopify in 2026
2. Plerdy: Heatmap, Replay & A/B
Best for: Stores that test page changes with A/B tests and keep an eye on SEO
Rating: 4.2 (19 reviews) | App type: Standalone | Free trial: 14 days | Built for Shopify: No
Plerdy: Heatmap, Replay & A/B, formerly Plerdy: Heatmap, Replay & SEO, works on any website, not just Shopify. Its heatmaps and replays sit next to A/B tests, pop-ups and a daily SEO check, so one account can track how a page looks to shoppers and to Google.
Merchants report a quick install, with support stepping in fast when setup went wrong.
Key features:
- Click, scroll depth and cursor movement heatmaps
- Replays with a timeline of clicks, rage clicks, dead clicks, form entries and errors
- A Session View that lists every page in a visit
- Unlimited A/B tests
- A daily SEO Checker for titles, descriptions and keywords, with Google Search Console connected
- Funnel reports and revenue by channel and product
- Pop-ups for email capture and offers
Pros:
- Tests and SEO checks sit in the same account as the heatmaps
- Its read-only MCP server works with Claude, ChatGPT and Cursor on every paid plan
- Recordings are stored for three to twelve months
Cons:
- The tracking script is added to the theme's code, and purchase tracking needs a custom pixel
- Reviews from 2024 and 2025 describe the app showing a blank page or not opening
- Each plan caps heatmap pageviews per day and recordings in total
- Covers analytics, tests and pop-ups; reviews and bundles need separate apps
Pricing:
Prices from plerdy.com on October 16, 2026, with a 14-day free trial.
3. MIDA Replay, Heatmap & Insight
Best for: Stores that want shoppers' empty searches and page errors shown beside their heatmaps
Rating: 4.9 (609 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: Yes
MIDA Replay, Heatmap & Insight is BSS Commerce's replay app for Shopify stores. Alongside replays and seven kinds of heatmap, it reports site searches that found nothing and errors shoppers hit, and links each one to the session where it happened.
Its docs start with switching on the app embed, and a merchant review from October 2026 calls setup simple.
Key features:
- Seven heatmap types, from click, move and scroll to revenue, conversion and dynamic maps on Growth
- Replays of live visits, abandoned carts and sessions that ended in an order
- Search Insight and Error Insight reports
- Surveys whose answers link to the recording
- AI session summaries and a weekly AI email report
Pros:
- Revenue and conversion maps show which elements lead to sales
- Analytics are kept for the life of the account
- MCP Integration is listed on the Enterprise plan
- A 4.9 rating from 609 reviews
Cons:
- A January 2026 review describes bot sessions using up the plan's allowance, and full bot blocking is sold as a separate MIDA app
- Checkout replays need Shopify Plus and the Enterprise plan
- Covers analytics and surveys; reviews and bundles need separate apps
Pricing:
Prices from docs.mida-app.io on October 16, 2026, with a 7-day free trial. We used its help docs, since they match the App Store listing and the pricing page on mida-app.io shows an older set. The AI Assistant chat costs extra on each plan.
4. Lucky Orange Heatmaps & Replay
Best for: Stores that want to chat with shoppers live and study form drop-off next to their recordings
Rating: 4.6 (898 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: Yes
Lucky Orange Heatmaps & Replay has been on Shopify since 2014 and covers the widest range of jobs among the standalone apps here. Next to recordings and heatmaps, it adds funnels, form analytics, surveys, live chat and announcements, and it works on other platforms too.
Merchants report one-on-one help from its team getting the store connected, and Lucky Orange says the Shopify install needs no tracking code.
Key features:
- Dynamic heatmaps of clicks, scrolls and mouse movement, including on pop-ups and drop-downs
- Recordings filtered by cart value, traffic source or UTM, with a live view
- Conversion funnels with add to cart, checkout start and purchase tracked automatically
- Field-level form analytics
- Unlimited surveys with exit-intent and scroll-depth triggers
- Live chat that shows the shopper's session
- Targeted announcements
- Discovery AI, a paid add-on that answers questions in plain words and works from Shopify Sidekick
Pros:
- Every plan has every feature
- Live chat and recordings in the same dashboard
- Form analytics show which fields shoppers give up on
- One account covers stores on BigCommerce, WordPress, Wix and other platforms
- Connects to Google Analytics, HubSpot, Optimizely and Zapier
Cons:
- Plans are priced by monthly sessions, with 500 on Launch, and recording pauses at the limit
- Checkout recordings and heatmaps need Shopify Plus
- Discovery AI is a paid add-on
- Covers analytics and on-site messaging; reviews and bundles need separate apps
Pricing:
Prices from luckyorange.com on October 16, 2026, with a 7-day free trial.
5. ReplayPRO: Replays & Heatmaps
Best for: Stores where shoppers return over several weeks before they buy
Rating: 4.7 (16 reviews) | App type: Standalone | Free trial: 7 days | Built for Shopify: Yes
ReplayPRO: Replays & Heatmaps, from Shopter.Tech, keeps a profile for each visitor and joins all of their sessions into one journey. A store can open a buyer's profile and see every earlier visit that led to the order.
Key features:
- Visitor journeys that join every session over months
- Click, rage-click and scroll heatmaps, with a filter for buyers' clicks only
- Filters by campaign, UTM, source, device, country, cart, purchase and coupon code
- A live map of current visitors
- An AI Analytics Assistant that answers questions with charts
- Alerts when chosen visitors come back
Pros:
- Bots are left out of analytics and the plan's session count
- PRO keeps recording past its limit and bills the extra sessions
- MCP Integration is listed on the PRO plan
Cons:
- Covers recordings and visitor analytics; reviews and bundles need separate apps
- Its help center doesn't cover the install method, data retention or consent handling
Pricing:
ReplayPRO's help center doesn't list prices, so these come from the Shopify App Store listing on October 16, 2026, with a 7-day free trial. PRO adds $3 for every extra 10,000 sessions.
6. Statcounter ‑ Heatmap & Replay
Best for: Stores that want long-term traffic stats, with replays as an optional extra
Rating: 5.0 (2 reviews) | App type: Standalone | Free trial: 30 days | Built for Shopify: No
Statcounter ‑ Heatmap & Replay is the Shopify listing for Statcounter, a web analytics service from Dublin founded in 1999. Its paid plans keep visitor stats for years, with heatmaps on Premium Plus and session replay sold as an add-on.
Statcounter's guide has merchants install a separate Statcounter Installer app, enter a project ID and security code, and switch on the app embed.
Key features:
- Real-time visitor feed and visitor paths
- Click and attention heatmaps, including clicks on hidden menus and pop-ups (Premium Plus)
- Session replay as an add-on, with form inputs masked
- Paid traffic analysis that flags repeat clicks from one IP
- Conversion tracking, visitor alerts and email reports
Pros:
- Stats kept for three years on Premium and five on Premium Plus
- Repeat ad clickers can be blocked in Google Ads (Premium Plus)
- Its MCP server lets Claude or ChatGPT query store stats
- Mobile apps for iOS and Android
Cons:
- Replays are a paid add-on, and heatmaps need Premium Plus
- Covers web analytics; reviews and bundles need separate apps
- Two reviews on its listing since its March 2025 launch
Pricing:
Prices from statcounter.com on October 16, 2026, in euros, with a 30-day free trial. The App Store listing shows lower US dollar prices for its 100,000-session plans.
How Many Apps Each Option Replaces
A recording app loads on every page it records, and each extra app adds its own code, which is why fewer scripts help a store's Core Web Vitals. Here is how many separate apps each option covers.
How we counted it:
- Vitals - All in One App replaces up to 40+ single-purpose apps, beginning with a recording app, a heatmap app, a cookie banner app, a reviews app and a bundles app
- Plerdy: Heatmap, Replay & A/B stands in for a heatmap and replay app, an A/B testing app, a pop-up app and an SEO audit app
- MIDA Replay, Heatmap & Insight stands in for a recording app, a heatmap app, a survey app and a site search report
- Lucky Orange Heatmaps & Replay stands in for a recording app, a heatmap app, a survey app, a live chat app and a form analytics app
- ReplayPRO: Replays & Heatmaps stands in for a recording app, a heatmap app and a simple visitor analytics app
- Statcounter ‑ Heatmap & Replay stands in for a web analytics app, a heatmap app and a click-fraud checker, and a replay app once its add-on is bought
- Propel Replay, Survey, Heatmap stands in for a recording app, a heatmap app, a survey app and an ad click checker
Propel next to a reviews app and a bundles app is three apps from three developers, each with its own dashboard. On Vitals, all three move to one subscription.
When Should You Stay on Propel Replay
Propel Replay still fits in two cases.
- Most of your traffic comes from paid ads, and you want an estimate of how much of that spend bots and competitors use up
- You sell to the EU and want a one-click setting that stops recording EU, EEA and UK visitors altogether
Switch when you want scroll, attention and revenue heatmaps, recordings with an AI summary of each visit, and your reviews and bundles on one subscription.
How to Switch From Propel Replay to Vitals
There's no data to carry into Vitals, because recordings stay with the app that made them. Propel deletes replays 48 hours after uninstall, so download any survey answers or notes you want to keep first.
- Install Vitals - All in One App and turn on the Vitals Visitor Recordings app, plus the Vitals Cookies Banner app if you ask for consent
- Set your privacy options on a duplicate theme, then check that new visits show up under Recordings and that a heatmap builds for your top page
- Uninstall Propel Replay, Survey, Heatmap and switch off its app embed in the theme customizer
Read: 17 Proven Ideas to Boost Your Shopify Conversion Rate
Find the Best Propel Replay Alternative for Your Store
Vitals - All in One App is the right choice for most stores, but the best pick depends on why you're leaving Propel Replay.
- Vitals, if you want session recordings, four kinds of heatmap, bundles, discounts and 40+ apps in one single subscription of $29.99/month
- Plerdy: Heatmap, Replay & A/B, if you want to try two versions of a page and watch your search rankings from the same account
- MIDA Replay, Heatmap & Insight, if failed searches and errors are what you most need to find
- Lucky Orange Heatmaps & Replay, if you want to talk to shoppers while they browse and see where forms lose them
- ReplayPRO: Replays & Heatmaps, if your buyers take several visits to decide and you want to see all of them together
- Statcounter ‑ Heatmap & Replay, if your main need is traffic history kept for years, with replays only some of the time
Start a 7-day free trial: Install Vitals - All in One App
Frequently Asked Questions
1. What is the best Propel Replay alternative for Shopify?
Vitals - All in One App is the best Propel Replay alternative for most stores. It's the only all-in-one app that includes 40+ apps, such as session recordings, heatmaps, reviews and bundles, in one subscription. Vitals is our app, and its entry notes what it can't do.
2. Why do merchants switch from Propel Replay?
Its heatmaps cover clicks and page areas only, and checkout recording needs Shopify Plus and the Enterprise plan. Reviews also mention partial recordings, features cut on downgrade and limits on deleting replays.
3. How do Vitals and Propel Replay compare on replays and heatmaps?
Both record visits, mark rage and dead clicks and write an AI summary of each recording. Propel adds surveys, area heatmaps and bot checks on ad clicks. Vitals adds scroll, attention and revenue heatmaps and Shopify's checkout pages in the same recording.
4. Can Vitals replace Propel Replay and other apps at the same time?
Yes, for recordings and heatmaps. The Vitals Visitor Recordings app covers both, and the Vitals Cookies Banner app can replace a separate consent banner app. Reviews and bundles come in the same subscription. Vitals has no surveys or ad click checks, so keep a separate app if you depend on them.
5. How do these Propel Replay alternatives affect store speed?
Every app can load its own scripts, and a recorder loads on each page it captures. Vitals loads recordings and its other apps from one script, while Propel plus a reviews app and a bundles app is three. We didn't speed-test these apps, so compare your own pages before and after a change.
6. Which Propel Replay alternatives have AI features or MCP support?
Not all of them. Vitals writes an AI summary of each recording, and Vitals MCP lets Claude or ChatGPT answer questions about your visits. MIDA summarizes sessions with AI and lists MCP Integration on Enterprise. ReplayPRO's AI assistant answers with charts and lists MCP on PRO. Lucky Orange sells Discovery AI as an add-on. Plerdy and Statcounter each offer an MCP server, and Statcounter has no built-in AI. Propel has AI replay summaries and an AI chat add-on, with no MCP support.
7. Which Propel Replay alternatives have scroll heatmaps?
Most of them. Vitals, Lucky Orange, MIDA, ReplayPRO and Plerdy all show how far down a page shoppers scroll. Statcounter's heatmaps cover clicks and attention areas. Propel lists scroll heatmaps as coming later.
