Send review emails in the order's language in Product Reviews

You can now send review emails in the language each customer ordered in, so you keep a single template and don't write one per language.

Turn on Send review emails in the order's language under Product Reviews → Request Review, just below Send only to customers who accept marketing email. It is off by default, so nothing changes until you tick it.

When it is on, the review request email, its reminders and the review discount email are machine-translated into the storefront language the customer ordered in, when that language differs from your store's primary language.

(Reviews left directly on the storefront widget have no order behind them, so their discount email stays in your primary language. Orders placed before Oct 9 may not carry the customer's language, so their emails can still go out untranslated.)

Learn more in the Vitals Help Center.